Records Researcher

Remote Full-time
Position: Central Advancement Records Researcher Location: Los Angeles, CA – Onsite Pay rate: $25.00 Duration: 6 months Hours: 8:30 am 5:00 pm (37.5 weekly hours) Dress code: Business Casual Parking: Not covered by department. Parking permit available for purchase @ bi-weekly/monthly rate; street parking available. Job Description: This position is responsible and accountable for the accurate maintenance of biographical and demographic information on individual and corporate records in Salesforce, the Central Advancement constituent record management database. The Records Researcher organizes information and enters updates into Salesforce by working with staff members, manipulate large data segments and by preparing load batches utilizing data management tools, and other sources to collect accurate constituent demographic data. Job Account abilities: ” Completes biographic and demographic information updates of alumni, donors, and friends from multiple sources. ” Responsible for completing assigned cases and interims to improve that overall data quality in the system. ” Uses data manipulation processing (i.e., excel formulas and functions, or SQL scripting) to prepare data for batching, validation, and reconciliation. ” Researches, prepares, and updates the findings from data integrity audit queries. ” Updates constituent involvement, service indicator, and other code as needed. Core duties include: ” A keen eye for detail and the ability to spot and correct errors with accuracy and efficiency. ” Proactive and curious problem-solver. ” Fast learner, very accurate, able to multi-task, and work with minimal supervision. ” Editing data and creating reports from data extracted from electronic information. The Central Advancement Records Researcher interfaces with the public and colleagues across the university and alumni, donors, parents, and friends. This person must have a professional demeanor, excellent written, verbal, and interpersonal skills, and demonstrated experience with project coordination. Preferred Experience: ” Experience using modern CRMs for data entry. (Salesforce, CRM Advance, RE NXT, etc.). ” Advanced knowledge of and experience with Microsoft 365, with emphasis on Excel, Word, Outlook. ” Proficiency with and ability to learn new technology and incorporate into work. ” High proficiency in keyboard and 10-key data entry. Candidate will do some data entry and/or ensure data entry is correct and benchmark with either internal or external database to see discrepancies and make sure correction is made. In ensuring the data accuracy, they will code (not programming type of code but administrative code) and enter data into our system or database and verifies the accuracy of the date entered. They may need to generate routine report from the system just like admin assistant as an end user of the system. They will also perform related clerical duties. Benefits: (employee contribution) Health insurance Health savings account Dental insurance Vision insurance Flexible spending accounts Life insurance Retirement plan All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. inSync will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles Fair Chance Initiative for Hiring Ordinance #IND 23 Apply tot his job
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