Part-Time Customer Service Representative - Building Strong Relationships and Delivering Exceptional Service at blithequark

Join the blithequark Team: Making a Difference in Global Business and Local Communities At blithequark, we're passionate about service quality, giving back to the community, and devoted to continuous improvement. We're a company of helpful people teaming up to make a difference in global business and our local communities. If you're looking for meaningful and interesting work on a part-time schedule, we've got an exciting opportunity for you to join our team as a Part-Time Customer Service Representative. About the Role As a Part-Time Customer Service Representative at blithequark, you'll play a vital role in building strong relationships with our clients, understanding their unique needs and concerns, and delivering exceptional service to both internal and external customers. This is a fantastic opportunity to work in a dynamic and fast-paced environment, with a flexible schedule that suits your needs. Key Responsibilities Build relationships with clients to better understand their unique needs and concerns Fulfill requests and answer questions for internal and external customers Respond promptly to customer inquiries via phone or electronically Provide excellent customer service to both internal and external clients Manage customer portfolios and organize workflow to meet customers' time frames and demands Perform data entry of client information, electronic filing, and retrieval of documents Navigate between multiple databases quickly and accurately Research, analyze, review, and process legal documents Recommend process improvements where applicable Maintain and grow existing customer business by providing outstanding service and by recognizing and proactively offering appropriate services What We Look for in a Candidate To succeed in this role, you'll need to have a strong background in customer service or administration, with a passion for delivering exceptional service. Here are the essential qualifications and skills we're looking for: Experience working in a customer service or administrative capacity Energetic self-starter who thrives in a fast-paced, team-oriented environment Attention to detail and accuracy Strong prioritization and time-management skills Flexibility and agility, with the ability to multitask Problem-solving skills Strong computer skills and proficiency in MS Office, Word, and Excel Excellent verbal and written communication skills In addition to these essential qualifications, we'd love it if you had experience working in a similar industry or role. However, we're committed to developing our people, so we're open to training the right candidate. Schedule Requirements This part-time position requires you to be available for 20 hours per week, between the hours of Monday - Friday, 8:00am - 6:00pm. You'll need to be based in your home during these hours, with a reliable internet connection and a quiet workspace. What We Offer At blithequark, we're committed to supporting our people and helping them grow in their careers. Here are just some of the benefits you can expect as a Part-Time Customer Service Representative: Competitive benefits package, including paid time off, 401(k) plans, and tuition reimbursement Annual success sharing bonus or commission plans based on role and individual performance Excellent medical, dental, life insurance, flexible spending, and health savings account benefits 401(k) with employer match and profit sharing Opportunities for career growth and development A dynamic and supportive work environment Career Growth Opportunities At blithequark, we're committed to helping our people grow in their careers. As a Part-Time Customer Service Representative, you'll have opportunities to develop new skills, take on additional responsibilities, and progress to more senior roles. We're passionate about promoting from within, and we're always looking for talented individuals to join our team. Work Environment and Company Culture At blithequark, we're proud of our company culture and the work environment we create for our people. We're a team of helpful people who are passionate about making a difference in global business and our local communities. We're committed to continuous improvement, and we're always looking for ways to innovate and improve our processes. As a remote worker, you'll be part of a distributed team, with colleagues located across different time zones and geographies. We're committed to creating a sense of community and connection among our remote workers, through regular virtual team meetings, training sessions, and social events. Why Join blithequark? If you're looking for a challenging and rewarding role with a dynamic and supportive company, we want to hear from you. At blithequark, we're passionate about making a difference, and we're committed to supporting our people every step of the way. Join us today and be part of a team that's making a real impact in global business and our local communities. So why wait? Apply now to join our team as a Part-Time Customer Service Representative and start building a rewarding career with blithequark. Apply Now! Apply for this job