Licensed Customer Service Representative (REMOTE)
Job Overview Daniel Dodge Farmers Insurance Agency is one of the fastest-growing agencies in the nation, and we're handpicking experienced Farmers Customer Service Representatives to join our team and make an immediate impact. Our Agency is competitive, fun, and fast-paced. What makes our agency one of the best workplaces? It’s simple. We provide: 1) Most Competitive Compensation Plan In The Insurance Industry We believe in paying exceptionally well for outstanding performance. Our compensation plan is unmatched in the insurance and truly allows our team members to make an incredible income. 2) Great Team Culture We believe in working together to ensure we all succeed and enjoy our time together. 3) Career Growth Opportunities We are constantly searching for new leaders within our company. All of our team members have an opportunity to develop professionally, and everyone has an opportunity to advance within our organization. If you are dedicated, our Agency's growth will create several Lead, Manager and Specialist opportunities available. Here's what to expect from our interview process: Personality Assessment (We have multiple positions available - this is to ensure you're in the best possible role that fits your personality!) One-way Video Interview (Quick and fun interview so we can learn more about you!) Phone Interview with Daniel Salary Range: $50,000.00 - $70,000.00 per year Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Work from Home Health Insurance Requirements • Currently P&C Licensed • At least 2 years Farmers Insurance Experience • Bilingual (English/Spanish) - preferred but not required • West Coast (Pacific Time) Preferred but will consider exceptional candidates outside of our time zone. • If not currently Life Licensed, willing to get Life & Health licensed shortly after getting hired. Responsibilities • Assist clients with policy servicing needs, including billing questions, endorsements, cancellations, and reinstatements. • Conduct Onboarding appointments with new customers. Welcome to the Agency family, ensure all contingency documents are signed and answer any questions regarding coverages. • Actively work and stay current on Alerts with Servicing Team. • Support clients during the claims process, ensuring accurate information is collected and follow-up is completed. • Maintain accurate records and documentation in the agency management system to ensure compliance and organization. • Conduct proactive renewal reviews with clients to maintain high retention and customer satisfaction. Job Types: Full-time, Permanent Pay: $54,000.00 - $70,000.00 per year Benefits: • Health insurance • Paid time off • Work from home Work Location: Remote Apply tot his job