Healthcare Call Center Representative-(Entry Level Remote)

We are looking for dedicated and compassionate individuals to join our team as Healthcare Call Center Representatives. This is an excellent entry-level remote opportunity to begin your career in healthcare customer service. As a Call Center Representative, you will assist patients and healthcare providers with their questions, concerns, and issues while ensuring a high level of service is delivered with care and professionalism. Responsibilities: Answer inbound calls from patients, healthcare providers, and insurance representatives Assist with scheduling appointments, verifying insurance, and addressing billing inquiries Provide accurate information regarding healthcare services and plan details Document patient information and interactions in our system efficiently Collaborate with various departments to resolve complex issues Follow privacy laws and company policies regarding patient information Requirements: High school diploma or equivalent Ability to work remotely with a reliable internet connection Strong communication and listening skills Excellent problem-solving skills and the ability to remain calm under pressure Customer service experience preferred, but not required Basic computer skills (data entry, email, Microsoft Office) Ability to work independently and as part of a team Why Join Us? Competitive pay with potential for growth Flexible work-from-home environment Health, dental, and vision insurance plans Paid training and ongoing support Opportunity to work with a friendly, dynamic team Full-time positions available with flexible scheduling Location: Remote (must reside in the USA) How to Apply: Please submit your resume and a brief cover letter explaining why you would be a great fit for this role. We look forward to hearing from you!