Description: ? Responsible for providing assistance and support to clients remotely. ? Serve as the primary point of contact for clients, addressing inquiries via phone, email, and chat. ? Assist clients with booking reservations and provide information about travel destinations. ? Provide personalized recommendations to enhance clients' travel experiences. ? Liaise with internal teams for timely resolution of client issues. ? Maintain detailed records of client interactions and monitor client feedback. Requirements: ? Previous experience in customer service or a related field. ? Excellent communication skills, both written and verbal. ? Strong problem-solving abilities and a proactive approach to addressing customer needs. ? Proficiency in using customer relationship management (CRM) software and other relevant tools. ? Ability to work independently and collaboratively in a fast-paced environment. ? Flexibility to adapt to changing priorities and client needs. Benefits: ?... Competitive salary commensurate with experience. ? Comprehensive health, dental, and vision insurance plans. ? Retirement savings plan with company matching contributions. ? Paid vacation, holidays, and sick leave. ? Opportunities for professional development and career advancement. ? Travel perks and discounts on vacation packages, accommodations, and more. ? Supportive and collaborative work environment with a team dedicated to creating unforgettable travel experiences