We are currently seeking a Live Chat Representative with strong communication skills and a passion for providing excellent customer support. This is a full-time remote position offering competitive pay, growth opportunities, and a supportive team environment. Responsibilities: ? Provide real-time support to clients and candidates via live chat ? Respond promptly to inquiries about job openings, applications, and company services ? Resolve customer concerns efficiently with empathy and professionalism ? Accurately document conversations and update internal systems ? Collaborate with other departments to ensure customer satisfaction ? Maintain knowledge of company services, procedures, and compliance policies ? Deliver a positive and helpful experience in every interaction Required Education and Experience: ? High School Diploma or equivalent; some college preferred ? 1-2 years of experience in customer service, live chat, or call center roles ? Excellent written communication and typing skills ? Proficient in MS Office and chat software tools (e.g., Zendesk, Intercom, LiveChat) ? Ability to multitask and remain calm under pressure ? Strong attention to detail and organizational skills ? Customer-focused with a problem-solving mindset ? Must be able to work independently and in a team-oriented environment Company Description24/7 AllStaff is a full-service staffing agency nationwide!