TIX Investigator

Description: TNG is a national multidisciplinary risk management consulting firm that serves thousands of colleges, university, and school organizations and is one of the largest education-specific consulting practices in the country. We focus on risk management solutions, behavioral intervention, threat assessment, Title IX compliance, external investigations, expert services – including expert witness testimony – and the development of custom solutions. TNG also manages two industry-leading professional associations: The Association of Title IX Administrators (“ATIXA”) and The National Association for Behavioral Intervention and Threat Assessment (“NABITA”). Title: Investigator Reports to: Vice President for Investigations Direct Reports: N/A Department: Investigations Job Type & Hours: Full-time Classification: Exempt Work Location: Remote with optional workspace in King of Prussia, PA Travel: 0%; Please see full details in the Work Environment section below. The Investigator is responsible for conducting prompt, thorough, and impartial investigations into complaints of discrimination, harassment, and other misconduct arising under a range of civil rights laws and institutional policies, including but not limited to Title IX, Title VII, Title VI, the Americans with Disabilities Act (ADA), and Section 504 of the Rehabilitation Act. This role involves gathering and analyzing evidence; interviewing complainants, respondents, and witnesses; and producing comprehensive, well-reasoned investigative reports. The Investigator ensures compliance with relevant federal and state regulations and helps educational institutions and employers uphold fair, equitable, and legally sound resolution processes. Responsibilities: • Develop investigation plans that promote timely, thorough, impartial, and legally sound investigations, tailored to each client’s policies, procedures, and unique needs. • Conduct prompt, unbiased investigations into allegations arising under Title IX, Title VII, Title VI, ADA, Section 504, and other applicable civil rights laws and institutional or organizational policies. • Gather and evaluate relevant evidence – including documentation, digital records, physical evidence, and other materials – ensuring all methods comply with legal and ethical standards. • Conduct comprehensive, trauma-informed, and culturally competent interviews with complainants, respondents, witnesses, and other relevant parties. • Analyze complex fact patterns, synthesize evidence, and prepare clear, well-organized investigative reports that accurately reflect findings and support fair, evidence-based resolutions. • Ensure investigative processes comply with all applicable federal and state laws and reflect best practices in civil rights investigations across educational and workplace settings. • Collaborate with clients’ Title IX Coordinators, Human Resources, Equal Opportunity, Legal Counsel, and other relevant stakeholders to support case resolution and the implementation of supportive or remedial measures. • Contribute to the design and delivery of client trainings on civil rights compliance, investigations, and related topics, adapting content to specific regulatory and institutional contexts. • Maintain accurate, detailed, and confidential case records to support compliance reporting, case audits, and long-term data management integrity. • Stay abreast of legal developments and guidance affecting civil rights compliance in education and employment, incorporating updates into practice and client advisement. • Support broader TNG initiatives, including policy development, strategic advising, content creation, and internal training as needed. • Perform other duties as assigned in support of TNG’s mission and client service model. Requirements: Required Education, Skills & Experience • Minimum of 5 years of professional experience conducting investigations into civil rights violations, including Title IX, and preferably also Title VII, Title VI, ADA, and/or Section 504, within educational institutions (K–12 and/or higher education) or employment settings. • Graduate degree in education, law, public policy, human resources, social work, or a related field. • Deep knowledge of federal civil rights laws and investigatory procedures, including Title IX regulations and grievance processes, with working knowledge of Title VII, Title VI, the ADA, and Section 504. • Demonstrated ability to conduct prompt, thorough, and trauma-informed interviews and investigations involving sensitive subject matter, including sexual misconduct and discriminatory harassment. • Exceptional written communication skills, including the ability to draft comprehensive investigative reports, executive summaries, and supporting documentation across various formats. • Proven ability to present material effectively and facilitate engaging trainings for institutional stakeholders and leadership. • Strong client service orientation with the capacity to build and sustain collaborative client relationships. • Able to work independently and manage multiple complex investigations simultaneously, while meeting deadlines and maintaining accuracy. • Highly organized and detail-oriented, with sound judgment and critical thinking skills. • Culturally competent and committed to principles of equity, inclusion, and trauma-informed practice. • Comfortable with ambiguity and able to adapt quickly to new information or changing circumstances. • Maintains professionalism, discretion, and confidentiality in all aspects of investigative and consulting work. • Proficiency in a variety of digital tools, including Microsoft Office Suite, Adobe Acrobat, secure file-sharing platforms, case management systems, and virtual meeting technologies (e.g., Zoom, Teams). Work Environment • This is a fully remote position. • The role requires consistent access to a secure, high-speed internet connection and the ability to use virtual collaboration tools (e.g., Zoom, Microsoft Teams, cloud-based file sharing, and case management platforms). • Standard duties involve extended periods of computer use and virtual meetings, with frequent document review, report writing, and client interaction via video or phone. • While travel is not typically required for this position, team members may be invited to attend regional training events or national conferences on a voluntary basis. In exceedingly rare circumstances, a client may require onsite work, which could necessitate limited travel. • The role may occasionally require work during evenings or weekends to meet client deadlines or accommodate time-sensitive matters. • The position demands a high level of focus, discretion, and self-motivation, as well as comfort working both independently and as part of a virtual team. Physical Demands While performing the duties of this job, the employee will spend a significant amount of time sitting at a desk, working on computers. Prolonged use of the computer and keyboard is expected. Walking and standing are also common for this role, especially for collaborating with colleagues, training, or coordinating program events. The employee must occasionally lift and/or move objects up to 10 pounds. Additional Notes This job description is intended to provide an overview of the responsibilities and requirements for the position. It is not an exhaustive list of duties, and The NCHERM Group, LLC (TNG) reserves the right to modify this job description at any time. For full-time employees, TNG offers a comprehensive benefits package including medical, dental, and vision coverage beginning your first day of employment, a 401(k) with up to 4% company match after 90 days of employment, paid parental leave, and company-funded disability and life insurance. We also provide generous time off, paid holidays (including Winter Break), flexible remote work arrangements, and mental health and wellness-focused resources. About the Company TNG is a vibrant, growing firm that offers the chance to “do well by doing good.” Our mission: to enhance the safety of schools and workplaces by offering comprehensive solutions to eliminate violence, discrimination, and misconduct. For over 25 years, we’ve consulted with thousands of schools, colleges, workplaces, and organizations to empower them to become safer and healthier communities. We manage two professional associations, ATIXA (Association of Title IX Administrators) and NABITA (National Association for Behavioral Intervention and Threat Assessment) and provide training and consulting services on Title IX, Behavioral Intervention Teams, and Threat Assessment. We’re a close-knit team that’s passionate about serving clients, demonstrating excellence, and achieving positive results. Our employees describe our firm as values-driven, performance-oriented, collaborative, caring, and fun! The NCHERM Group, LLC (TNG) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you require any accommodations during the application or interview process due to a disability, please contact Human Resources.