Canon USA is seeking a Marketing Specialist to support their Customer Innovation Center. This role involves coordinating customer visits, enhancing branding standards, and collaborating with various departments to ensure operational excellence.
Responsibilities
- Coordinate and support all aspects of customer visits, including hosting C-level executives
- Manage visit logistics such as agendas, badges, catering, meeting rooms, and presentations
- Lead internal planning and strategy calls in preparation for customer visits
- Confirm all presenters are prepared and materials are finalized prior to each visit
- Ensure all equipment is fully operational and demonstration-ready
- Deliver product demonstrations for all PPS products to small and large audiences
- Partner with the Sample Team to ensure all demonstration materials are prepared and aligned with visit objectives
- Define, maintain, and enhance branding standards within the demonstration center
- Ensure all brochures, datasheets, samples, and visual materials comply with branding guidelines
- Identify opportunities to improve product messaging and enhance the overall customer experience
- Create monthly manager reports documenting customer engagement activity
- Collaborate cross-functionally with various internal departments to ensure seamless execution
- Manage meeting schedules effectively in a fast-paced environment
Skills
- Bachelor's degree in a relevant field or equivalent experience required
- 0-2 years of related professional experience
- Ability to multitask in a fast-paced environment
- Strong presentation skills with the ability to address large groups
- Professional, cordial demeanor with customers at all levels
- Highly organized, proactive, and detail-oriented
- Positive attitude and strong team player mindset
- Willingness to go above and beyond to meet and exceed customer expectations
- Must be legally authorized to work in the United States
- All applicants must reside in the United States at the time of hire
- Graphic Communications experience or degree preferred
Benefits
- Medical
- Dental
- Vision
- 401(k) Savings Plan
- Discretionary profit sharing
- Discretionary success sharing
- Educational assistance
- Recognition programs
- Vacation
Company Overview
- Living and Working Together For The Common Good... It was founded in 1937, and is headquartered in Melville, New York, USA, with a workforce of 5001-10000 employees. Its website is https://www.usa.canon.com.