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Role Description
As an SRE at Mercor, you’ll build and automate the systems that keep our platform reliable, scalable, and fast. You’ve driven measurable reliability improvements in large, high-throughput environments and are comfortable working across every layer of the stack—from infrastructure to application.
You have a strong aptitude for solving complex problems in distributed systems and take pride in understanding how everything fits together. You thrive in fast-moving environments, using observability platforms to gain deep insight into system behavior, and you’re passionate about building the dashboards, metrics, and alerts that keep Mercor’s infrastructure healthy and performant.
Responsibilities
- Mentor engineers on best practices for observability, alert management, and instrumentation.
- Lead incident response from triage through post-mortem and remediation.
- Own and improve load-testing, disaster-recovery, and chaos-engineering programs.
- Automate reliability checks, capacity planning, and service-level monitoring.
- Partner with product and platform teams to design for reliability and scalability from the start.
Qualifications
- Background in SRE
- Languages: Terraform, Python, Go
- Experience working with AWS
Nice to Have
- Experience with RDBMS (MySQL)
- Experience with document storage systems (MongoDB)
- Experience with caching systems (Redis)
- Exposure to data warehousing (Snowflake)
- Previous work in a high-growth startup environment
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