Hi,
We have urgent role of Senior ServiceNow Telecom Architect | Remote. Please revert if you are interested to apply.
Senior ServiceNow Telecom Architect
Location: Remote
Type: Contract
Top 3 Required Skills
ServiceNow Telecom Order Management (OMT): 12+ Years
ServiceNow TSOM, TSM, TNI: 12+ Years (Experience in Telecom specific modules OMT, TSOM, TSM, TNI, CMDB, SOMT, Integrations Hub, Flow Designer is mandatory. No generic ServiceNow experience is considered.)
ServiceNow ITOM Event Management: 10+ Years
Summary
This is a senior-level Software Engineering role focused on developing and configuring applications within the ServiceNow platform specifically for the Telecom Industry. The developer will use their deep expertise in ServiceNow's Telecom-specific modules (OMT, TSOM, TNI, etc.) to meet complex business process and application requirements. They will also be expected to lead, provide mentorship, and contribute to key team decisions.
Responsibilities
• Architect and configure applications in line with design recommendations from architects/Tech Leads.
• Apply hands-on experience in OMT, TSOM, TSM, TNI, CMDB, SOMT, Integrations Hub, and Flow Designer components.
• Develop innovative application solutions to enhance user experience and streamline processes.
• Conduct thorough testing and validation to ensure functionality and performance.
• Collaborate with stakeholders to translate requirements into technical specifications.
• Provide mentorship and guidance to junior team members.
• Customize and configure ServiceNow applications and modules.
• Develop workflows, business rules, client scripts, and UI policies.
• Integrate ServiceNow with other enterprise systems using APIs and web services.
• Perform system upgrades, patches, maintenance, and troubleshoot performance issues.
• Create and maintain technical documentation for developed solutions.
Required Skills
• ServiceNow Telecom Order Management (OMT): 7+ Years
• ServiceNow TSOM, TSM, TNI: 7+ Years
• CMDB, SOMT, Integrations Hub, Flow Designer: 7+ Years
• ServiceNow: 7+ Years in ServiceNow based projects.
• Industry Experience: ServiceNow experience for Telecom Industry is mandatory.
• Education: Engineering, IT
Nice-to-Have Skills
• ServiceNow Migration
• Certification in CSA / CAD / CIS
• ServiceNow ITOM Event Management
• Candidate Traits
• Expected to be a technology subject matter expert.
• Able to collaborate and manage a team effectively.
• Responsible for team decisions and engaging with multiple teams.
Job Responsibilities
• Develop and configure ServiceNow applications, adhering to architectural designs.
• Utilize advanced, hands-on expertise in ServiceNow Telecom Order Management (OMT) and other core Telecom Service Management (TSM/TSOM) modules.
• Design and implement innovative solutions that enhance user workflows and application functionality.
• Conduct rigorous testing, performance monitoring, and system maintenance (upgrades, patches).
• Integrate ServiceNow with external enterprise systems using APIs and web services.
• Document technical solutions, workflows, and configurations clearly and
Thanks & Regards
Avnish Rao
Technical Recruiter
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