Senior Project Manager

ICF is currently seeking a Senior Project Manager to work on a HRSA project as a Team Coordinator for the Maternal, Infant, and Early Childhood Home Visiting Program Technical Assistance Resource Center. This professional will manage training and technical assistance (T&TA) tasks to support high-quality implementation of home visiting through TA; improve the performance of home visiting programs to positively impact family outcomes by connecting awardees to technical expertise, sharing best practices, engaging experts and stakeholders, and utilizing evaluation and CQI methodologies.

The ideal candidate will have a background and experience in child development, maternal and child health, home visiting program regulations and program implementation, with a focus on supporting effective program implementation, capacity building, and the full implementation of Home Visiting program requirements. Experience working with HRSA and the Maternal and Child Health Bureau (MCHB) is preferred. Knowledge of other federal programs and policies related to early childhood development and continuous quality improvement is expected.    

This position is full time and remote within the U.S. and may involve up to 30% travel to OCC sponsored events and to provide technical assistance to states, territories, and tribes.

TA is defined as both onsite and offsite activities, such as consultation, meeting and conference presentation and facilitation, support of peer-to-peer opportunities, information gathering, review of materials, participation in and leadership for workgroups, strategic planning, and training design and delivery.

Key Responsibilities: 

• Build strong, positive relationships with project staff for ongoing communication, collaborative planning, and shared problem solving to meet the needs of the client and OCC Projects Teams across the portfolio.
• Lead the team in conducting a variety of activities and projects related to the implementation of project deliverables. 
• Initiate frequent and ongoing communication with assigned team regarding assigned tasks and activities. 
• Support TA onsite visits including preparation for the visit, visit logistics and the post-visit reporting. 
• Ensure the TA team maintains detailed and complete official electronic files, records, and requests for support pertaining to tasks and activities assigned by the client.  
• Review programmatic status reports, program data, and other resources in support of client priorities and tasks. 
• Support implementation of webinars and special training events or other activities as requested by clients and awardees. 
• Leverage specialized depth and breadth of expertise and apply a broad perspective to identify solutions to complex tasks
• Lead the development and delivery of complex tasks and deliverables
• Coordinate with leadership and Team to identify ways to address administrative and program improvements in a coordinated, comprehensive and holistic manner. 
• Participate in TA team and full-team conference calls as needed  
• Provide management of and support for product development tasks, including oversight and reporting on written deliverables and ongoing services.
• Work with Project Director and team members to ensure that written materials are high-quality and consistent with client messaging, priorities, and goals. 
• Participate in and/or lead various workgroups as requested by the client or the Project Directors, and as relevant to the project’s work. 
• Perform research, content writing, and/or training at the request of the Project Director or the client.
• Develop and maintain all quality assurance processes and protocols to ensure the highest quality in written and electronic resources. 
• Support the planning of client sponsored events, including coordination of resource development and review tasks.
• Ensure each supervisee meets the expectations of their job, and track areas for improvement.
• Ensure team members have the support needed to manage their tasks and accomplish the work in a timely manner, and workload is distributed equitably and fairly across the team.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

 

Basic Qualifications: 

• Bachelor’s degree in early childhood education, child development, public policy, or public health.
• 5+ years of experience providing support in the field of early childhood programs, maternal and child health, home visiting, and family engagement initiatives or EC systems components:
• Home visiting program implementation, including program development, implementation, innovation, and performance 
• Family engagement strategies to support high quality family outcomes 
• Maternal and child heath and/or behavioral health 
• EC workforce development 
• EC systems building 
• 3+ years of experience at the state level working on maternal and child health, home visiting, and family engagement
• 3+ years of experience managing technical assistance to improve the performance of home visiting programs to positively impact family outcomes, EC systems building, and family engagement (in-person and virtual teams of local/state public health-related professionals and federal staff).    
• 1 plus years of experience leading efforts to implement projects, processes, and/or collaboratives on the development of performance measurement data plans, including aggregation, reporting, and analysis of performance data, as well as experience providing technical assistance on performance measurement.  
• 1 plus years of experience in consultative, quality assurance, and continuous quality improvement methods, including: the Institute for Healthcare Improvement (IHI) breakthrough series model; Active Implementation; and Process Consultation.  

 

Preferred Skills/Experience: 

• Master’s degree in early childhood education, child development, public policy, public administration, or public health.
• Experience working with multiple early childhood education partners as a participant, content advisor, and TA provider  
• Experience at the state, local or national level, focusing on early childhood, policies, regulations, and systems  
• An advanced professional, with a demonstrated ability to lead a team or initiative
• Collaboration and partnership experience across early childhood education systems, including state and federal partners 
• Proficient with use of Smartsheet and other project management tools to track tasks, including developing timelines, work plans, milestones, development, and implementation 
• Proficient in MS Office Applications (Word, PowerPoint, Outlook, Excel, SharePoint, Teams), and other E-learning webinar, and project management tools including Smartsheet  
• Bilingual and able to read, write, and speak Spanish proficiently  

Professional Skills:

• Excellent verbal, interpersonal, and written communication skills  
• Ability to create and produce presentation, using solid adult learning principles
• Ability to be a team player and work with all levels of internal staff as well as outside clients and vendors
• Ability to prioritize and multitask in a fast-paced environment 
• Demonstrated outstanding level of professionalism including the ability to exercise good judgment, discretion, tact, and diplomacy
• Ability to address conflict openly, looking for win-win solutions.
• Sound business ethics, including the protection of proprietary and confidential information
• Strong analytical, problem-solving, and decision-making capabilities  
• Ability to apply detailed knowledge of organizational procedures to make independent decisions and serve as a credible resource
• Flexibility to handle multiple priorities and work limited overtime, as necessary.
• Appreciation of diverse cultures, work styles, and different ways of thinking.

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Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

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At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process. 

However, we understand that some candidates may require accommodation that involves the use of AI. Ifsuch anaccommodation is needed, candidates are instructed to contact us in advance at [email protected]. Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed. 

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$107,936.00 - $183,491.00Nationwide Remote Office (US99)

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