SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry. SeatGeek’s innovative box office technology has unseated entrenched legacy players to win exclusive primary ticketing partnerships with many of the most iconic teams and venues in the world. The Commercial Strategy team is a major driver of SeatGeek’s success. We work hand-in-hand with Sales to make the switch to SeatGeek a no-brainer for prospects by crafting and communicating bespoke solutions that showcase SeatGeek’s technical differentiators and bottom-line impact.
C-level decision makers in sports & live entertainment see our Senior Commercial Strategy Leads as trusted advisors on ticketing best practices, revenue optimization, fan experience, data, and back office efficiency. This credibility earns our Senior Commercial Strategy Leads the right to assess and recommend innovative, value-oriented ticketing strategies that position SeatGeek as the key to unlocking previously unachievable business outcomes.
We compete and win against established competitors for every one of their marquee contracts, and the Senior Commercial Strategy Lead provides the unique blend of industry expertise, intellectual horsepower, and client-facing finesse that makes it all possible.
What you'll do - Become a trusted business advisor to C-level executives in sports and live entertainment
- Partner with sales in generating opportunities, progressing prospects through the sales funnel, developing stakeholder relationships, and winning buy in
- Facilitate immersive on-site business value workshops with a cross-section of decision makers, and synthesize findings into compelling sales presentations
- Conduct deep discovery on prospect objectives, challenges, technical requirements, and current-state pain points
- Educate prospects on the core capabilities, use cases and value drivers of the SeatGeek platform and influence their outlook on ticketing strategy, requirements & success criteria
- Co-innovate with prospects to shape future whitespace technical capabilities, and advocate internally to prioritize those concepts on our product roadmap
- Calculate and defend incremental revenue & cost savings projections for prospects based on past business performance and relevant SeatGeek client results
- Serve as an industry thought leader by staying up to date on industry and market research, competitor reports, best practices and macro trends. Represent the SeatGeek vision by attending and speaking at industry conferences, dinners, and workshops
- Proactively collaborate cross-functionally with Marketing, Product, Client Services, and other internal stakeholders to share actionable feedback on how SeatGeek’s products, services and messaging are being received by prospects, and work together on joint solutions and improvement opportunities
- Develop repeatable processes and approaches to enable a scalable sales approach
What you have - Minimum of 5 years in either enterprise sales, sales consulting or commercial strategy preferably within the sports and live entertainment industry. Expertise in ticketing and/or fan experience tooling is highly valued but not required. Previous experience in consulting is preferred
- World-class presentation, communication & interpersonal skills with extensive client or prospect-facing experience. Experience facilitating in-person workshops with C-level clients preferred
- Framework-driven approach to synthesizing complex concepts, identifying the “so what,” and developing punchy, compelling value propositions for executive audiences
- Low ego collaborator and consummate teammate with a “no job is too small” attitude and a reputation for bulletproof reliability & follow-through
- Bias toward action and ability to cut through organizational roadblocks to get things done with persistence and diplomacy
- Whitespace thinker and entrepreneurial problem-solver who is comfortable with ambiguity and creative solutioning
Perks - Equity stake
- Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
- A WFH stipend to support your home office setup
- Unlimited PTO
- Up to 16 weeks of fully-paid family leave
- 401(k) matching program
- Student loan support resources
- Health, vision, dental, and life insurance
- Up to $25k towards family building and reproductive health services
- Gender-affirming care support program
- $500 per year for wellness expenses
- Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
- $120 per month to spend on tickets to live events
- Annual subscription to Spotify, Apple Music, or Amazon music
The salary range for this role is $133,000 - $193,000 USD. For roles based in our sales organization, the range provided reflects the role's On Target Earnings, which means the range includes both the annual base salary and the incentive target for the role. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.
SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!
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