Job Description:
• Collaborate with peers to implement lessons learned and contribute to improvements in billing standards and telemetry frameworks.
• Implement and maintain telemetry collection and billing calculation applications for customer usage tracking projects, with moderate supervision.
• Execute billing system modifications and telemetry updates in an online, critical environment under guidance of senior team members.
• Support and train regional Billing & Telemetry personnel on established standards and system procedures.
• Assist in data center planning and development activities, including vendor coordination, testing of metering hardware and software systems, alerting configuration, and data validation.
• Configure and maintain telemetry systems from leading metering equipment vendors and software platforms.
• Implement billing configurations for customer projects and standard telemetry solutions following established patterns.
• Support multi-functional partners in maintaining automated customer billing, usage reporting, and threshold notifications.
• Assist in optimizing telemetry data collection and billing algorithms to increase accuracy and reduce billing disputes.
Requirements:
• 2-3 years of experience in Billing Systems, Telemetry, or Data Analytics required; 5 to 7 years preferred
• Data Center experience is strongly preferred, but not required
• Understanding of billing systems (usage calculation, rate structures, invoice generation, etc.) in a production environment
• Knowledge of Ignition (by Inductive Automation) software platform is required
• Strong knowledge of programming including SQL, Python, and modern billing platforms is required
• Strong knowledge of MQTT is preferred
• Travel is expected to be 10% but may increase over time as the business evolves
Benefits:
• medical, dental, and vision coverage
• life and AD&D
• short and long-term disability coverage
• paid time off
• employee assistance
• participation in a 401k program that includes company match
• many other additional voluntary benefits
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