HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.
JOB DESCRIPTION:
About Us
HBX Group is the world’s leading technological partner, connecting and empowering the world of travel. We bring together global and local brands in accommodation, transport, activities and payments, serving 300,000 hotels and 60,000 hard‑to‑reach, high‑value clients across 140 source markets. Tech-driven with a customer-first mindset, our commercial teams and talented HBX people are the heart of what makes us unique. At HBX, we believe that tech + data + people set us apart, supported by our “global approach, local touch” philosophy.
Job Summary
We are looking for a commercially driven and relationship-focused B2B Sales Manager (specific to the hotel sector) to support Roiback’s (Part of HBX Group) growth across their assigned region. This role is responsible for achieving new client acquisition and revenue objectives by implementing strategic commercial action plans within the territory, while also strengthening long-term partnerships with existing clients.
Acting as a trusted partner to hotels and hotel chains, this role combines market insight, consultative selling, and relationship management to drive sustainable growth. As a brand ambassador for Roiback, you will represent the company at industry events and with clients, embodying our values, professionalism, and collaborative approach.
Job Responsibilities
- Drive new client acquisition to meet and exceed regional financial and sales targets
- Continuously analyse market trends, competitive landscape, and client needs to identify new business opportunities
- Define and execute strategic commercial plans to develop the territory and approach targeted potential clients
- Lead negotiations and close commercial agreements with hotels and hotel chains, ensuring mutually beneficial outcomes
- Build and develop strategic partnerships within the territory to expand Roiback’s footprint and influence
- Increase brand awareness by representing Roiback at industry events, meetings, and networking opportunities, acting as an ambassador of Roiback’s philosophy and way of working
- Strengthen and grow relationships with existing clients, ensuring continuity, satisfaction, and revenue growth
- Conduct regular client visits and performance reviews to ensure partner goals and expectations are met; re-negotiate agreements where appropriate
- Maintain accurate and up-to-date records in the CRM system, ensuring data-driven decision-making
- Prepare and deliver regular reports on sales performance, market developments, and pipeline activity
- Collaborate closely with the Head of Region, Finance, and Management teams to align on objectives, forecasts, and strategic planning
Required Skillset and Experience
- Minimum 3 years’ experience in B2B sales within the hotel or hospitality industry
- Proven track record of new business development and closing commercial agreements
- Experience managing existing client portfolios, renewals, and account growth
- Demonstrated experience working with CRM systems to manage pipelines, reporting, and client activity
- Experience operating in a regional or territory-based sales role is highly desirable
- Strong commercial mindset with the ability to identify and convert opportunities into results
- Excellent relationship-building skills with a consultative and collaborative approach
- Confident negotiator with the ability to influence and create win-win outcomes
- Highly organised, self-motivated, and comfortable managing multiple priorities
- Strong analytical skills with the ability to translate market insights into action
- Professional, credible, and confident representing a brand externally
- Comfortable working autonomously while collaborating effectively with internal teams
Languages
- Advanced English (spoken and written) is essential
- Additional languages are a plus
At HBX Group, we believe that diversity drives innovation and makes travel a force for good.
We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.
You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
As well as an attractive benefits package you will be able to work:
- Within an innovative, engaging and multicultural environment.
- Have the opportunity to build strong and lasting business relationships and friendships from around the world.
- Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.