Live Chat Agent/Call Center Customer Service Representative-Remote Work From Home

we are seeking motivated and customer-focused individuals to join our team as Live Chat Agent/Call Center Customer Service Representatives. In this role, you will be responsible for delivering outstanding customer service through live chat and phone interactions. This is a remote work-from-home position, allowing you to provide support to our customers from the comfort of your own home. ? *Responsibilities:** ? Respond to customer inquiries and issues via live chat and phone in a timely and professional manner ? Provide accurate information and assistance to customers regarding products and services ? Troubleshoot technical issues and provide solutions to customers ? Document customer interactions and follow up as needed ? Collaborate with team members and other departments to resolve customer concerns ? Meet and exceed customer satisfaction and performance targets ? *Requirements:** ? Previous experience in a customer service or call center role preferred ? Excellent communication skills, both written and verbal ? Ability to multitask and prioritize in a fast-paced environment ? Proficiency in using live chat platforms and phone systems ? Strong problem-solving skills and attention to detail ? High school diploma or equivalent required; college degree preferred.