Content moderator / Student Safety Analyst (remote)

COMPANY OVERVIEW Securly, Inc. is the definitive leader in K-12 student safety and wellness solutions, protecting over 20 million students across 20,000 schools worldwide. Our AI-driven safety solutions have established us as one of the fastest-growing EdTech companies, consistently recognized as EdTech Product of the Year and a Top Place to Work three years running. Through innovative technology and data-driven insights, we're revolutionizing student safety and digital well-being in education. ROLE IMPACT As a Student Safety Analyst, you'll be at the forefront of student protection, working with our award-winning AI technology to review and assess potentially harmful online activity. Your decisions and actions will directly contribute to student safety and well-being, helping us maintain our mission of creating safer, more supportive educational environments. LOCATION & HOURS Remote position (UK-based candidates only) Monday-Friday, 10:00 AM - 7:00 PM BST (flexible arrangements possible) LEARN MORE ABOUT THE ROLE Watch our 2-minute impact video: https://www.youtube.com/watch?v=7H7ymNNlyKs&list=PLi-on-AHMn6NQMMDo-jc0GyMA4e7DFAX1#action=share KEY RESPONSIBILITIES ? Monitor and analyze AI-flagged online activity to identify potential threats to student safety ? Make critical decisions about the severity and urgency of flagged content ? Implement appropriate response protocols based on threat assessment ? Manage communication with school districts via email and phone ? Maintain detailed documentation of all reviewed cases and actions taken ? Collaborate with the Student Safety Group to refine and improve safety protocols ? Meet established performance metrics and quality standards ? Contribute to the continuous improvement of our AI safety systems ? Participate in regular training to stay current with emerging online safety trends ESSENTIAL EXPERIENCE, SKILLS & COMPETENCIES Our ideal candidate will have experience in one or more of the following areas, though we welcome candidates with transferable skills from other backgrounds: ? Schools or Multi-Academy Trusts (MATs) ? Social-emotional wellbeing assistance ? Asset protection ? Education ? Law enforcement ? Crisis prevention/counseling ? Similar roles involving student safety or welfare Required Skills: ? Understanding of child safety and online risks (training will be provided) ? Ability to analyze and resolve complex situations ? Comfortable with modern technology, including: - Social media platforms - Basic computer skills - Willingness to learn new systems and tools ? Interest in and awareness of current youth culture and trends ? Demonstrated ability to: - Focus on detailed tasks for extended periods - Make thoughtful decisions - Handle sensitive content professionally - Communicate clearly in writing and verbally ? Open-minded approach to different perspectives with fairness and empathy ? Strong analytical and problem-solving capabilities ? Genuine commitment to student safety and well-being ? Bachelor's degree or commensurate experience in a relevant field Note: While specific experience in educational or safety roles is valued, we welcome candidates with transferable skills and a strong commitment to student well-being. Comprehensive training will be provided. BENEFITS & WELLNESS PACKAGE ? Competitive base salary ? Company-sponsored pension scheme ? Generous paid time off ? ?1,000 annual professional development stipend ? Remote-first work environment ? Mental health and wellness resources COMMITMENT TO DIVERSITY Securly is an Equal Opportunity Employer committed to building a diverse and inclusive team. We welcome applications from candidates of all backgrounds, believing that diverse perspectives strengthen our ability to protect and support students worldwide.