Note: The job is a remote job and is open to candidates in USA. Microsoft is a leading technology company on a mission to empower every person and organization on the planet. They are seeking a Sr Cloud Solution Architect to develop high-quality offerings for the Azure Platform while driving operational excellence and enabling field teams in cloud and AI strategies.
Responsibilities
• Develop strategy and IP to solve critical CAIP platform and quality excellence initiative priorities to improve platform and customer health across all Azure customers.
• Build trusted relationships with many stakeholders across CE&S org and business leaders to shape cloud and AI strategies, acting as a technical advisor and champion for long-term success.
• Drive operational excellence by owning field enablement, resolving blockers, and ensuring alignment with customer health plans and Azure consumption goals.
• Guide field teams for platform and customer health, delivering repeatable IP and contributing to Factory and Unified delivery engines.
• Develop high-quality, repeatable IP offerings that can be delivered by various Microsoft teams and partners.
• Coach field teams on value-based delivery (VBD), and continuously improve delivery guides.
• Lead enablement efforts, champs programs and collaborate with Worldwide Learning (WWL) to develop and publish learning content.
• Unblock and accelerate field pipeline and escalated requests to Corp, including solving for blockers.
• Deliver Unified offerings with direct customer engagement for new VBDs as needed.
• Capture and share customer feedback to influence Microsoft’s product roadmap and represent the Voice of the Customer in Engineering forums.
• Inspire AI adoption by sharing best practices, leading with Microsoft’s AI story, and helping customers innovate with confidence at scale.
Skills
• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
• Microsoft is unable to sponsor a work visa for this role due to the nature of the role’s job duties.
• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
• Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).
• In-depth knowledge of Microsoft Cloud Adoption Framework (CAF) and Well Architected Framework (WAF). Deep expertise in understanding Cloud Fundamentals.
• 7+ years experience leading technical projects.
• 6+ years experience working in a customer-facing role (e.g., internal and/or external).
Company Overview
• Microsoft is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. It was founded in 1975, and is headquartered in Redmond, Washington, USA, with a workforce of 10001+ employees. Its website is https://www.microsoft.com.
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