Note: The job is a remote job and is open to candidates in USA. UST is a mission-driven technology company that transforms lives through innovation. They are seeking a detail-oriented SOC Analyst to triage and assess security incidents, collaborate with operational teams, and apply analytical thinking to incidents that deviate from standard procedures.
Responsibilities
- Triage and assess security incidents to determine severity, validity, and required next steps
- Collaborate closely with customer‑side operational personnel, clearly communicating findings, risks, and concerns
- Apply analytical thinking to incidents that deviate from standard procedures, adapting response steps when playbooks do not fully apply
- Investigate potential security events using multiple security and operational tools to confirm true compromise versus false positives
- Review and correlate data across platforms to accelerate decision‑making and incident closure
- Leverage ServiceNow to manage user requests and validate prior approvals that may allow incidents to be resolved as false positives without further investigation
Skills
- Proficiency in incident triaging within a security operations environment
- Strong verbal and written communication skills, with the confidence to raise concerns and coordinate with customer operational teams
- Demonstrated analytical thinking skills, including the ability to handle incident variations beyond standard playbooks
- Experience with or working knowledge of the following tools: Palo Alto XSOAR – for centralized incident handling and orchestration
- Experience with or working knowledge of the following tools: Palo Alto XDR – for running search queries to determine true compromise versus false positives
- Experience with or working knowledge of the following tools: Proofpoint – for analyzing and triaging the majority of incoming security incidents and identifying relevant indicators quickly
- Experience with or working knowledge of Microsoft tools – for gathering critical user and system information (e.g., connection or activity status) to validate incidents
- Experience with or working knowledge of ServiceNow (SNOW) – for managing user requests and identifying prior approvals that can justify closing incidents as false positives
Benefits
- Full-time, regular employees accrue a minimum of 10 days of paid vacation per year
- Receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year)
- 10 paid holidays
- Eligible for paid bereavement leave and jury duty
- Eligible to participate in the Company’s 401(k) Retirement Plan with employer matching
- Eligible for medical, dental, and vision insurance
- Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits
- May purchase additional voluntary short-term disability benefits
- Participate in a Health Savings Account (HSA)
- Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines
Company Overview
- UST is a Digital Transformations Solutions Provider. It was founded in 1999, and is headquartered in Aliso Viejo, California, USA, with a workforce of 10001+ employees. Its website is https://www.ust.com.
Company H1B Sponsorship
- UST has a track record of offering H1B sponsorships, with 114 in 2026, 870 in 2025, 800 in 2024, 647 in 2023, 634 in 2022, 612 in 2021, 984 in 2020. Please note that this does not guarantee sponsorship for this specific role.