Note: The job is a remote job and is open to candidates in USA. Block is a company dedicated to economic empowerment, and they are seeking a Senior Business Intelligence Analyst to join their Engineering Operations team. This role involves transforming data into meaningful insights to drive operational efficiency and support strategic decision-making across engineering and product teams.
Responsibilities
• Drive quantitative and qualitative research on operational performance of the engineering organization
• Conduct cross-functional data discovery, combining quantitative analysis with qualitative insights from partner interviews
• Develop and test hypotheses to improve engineering effectiveness toward Block's strategic business goals
• Apply advanced statistical methods to interpret complex data sets and surface latent relationships in the data
• Combine AI-enabled and traditional research methods to gather, transform, and analyze both quantitative and qualitative data
• Curiously and continuously explore new opportunities for applied AI in research of organizational effectiveness
• Collaborate with Data Engineering, SREs, Developer Experience, and People Analytics to ensure data matches reality
• Prepare detailed summaries of your analysis with clear recommendations
• Automate reporting to track results of key initiatives that emerge from your recommendations
• Integrate data into AI-enabled workflows to enable data-informed decisions at scale
• Develop and maintain comprehensive view of technical health metrics
• Apply AI to automate routine analysis and reporting; reserve hands-on work for strategic and high-impact exercises
Skills
• 5+ years of experience solving complex data problems, preferably with a focus on operational metrics and organizational effectiveness
• Strong skills in research, statistical analysis, and querying complex data (particularly SQL)
• Familiar with DevOps and a strong understanding of software delivery metrics (e.g. DORA, incident mgmt, SLO frameworks)
• Capable of working independently, prioritizing tasks, and delivering results with minimal supervision
• Proven track record of driving high-impact data projects with cross-functional teams
• Experience with version control systems and collaborative development practices (e.g. Git)
• Technical skills to build and maintain ETLs and other data pipelines
• Experience designing, building, and maintaining scalable data models and schemas
• Qualitative research skills (e.g. focus groups, interviews)
• A knack for storytelling and visualizing answers to complex data questions
Benefits
• Remote work
• Medical insurance
• Flexible time off
• Retirement savings plans
• Modern family planning
Company Overview
• Block is one company built from many blocks, all united by the same purpose of economic empowerment. It was founded in 1990, and is headquartered in Oakland, California, US, with a workforce of 10001+ employees. Its website is https://block.xyz/.
Company H1B Sponsorship
• Block has a track record of offering H1B sponsorships, with 257 in 2025, 253 in 2024, 260 in 2023, 297 in 2022. Please note that this does not guarantee sponsorship for this specific role.
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