Remote Sales & Loan Operations Coordinator (Mortgage)
Full-Time | Phone-Heavy | Performance-Driven
We are a fast-growing mortgage team building toward $100M+ in annual production. We are looking for a highly driven, resourceful, and solution-focused operator to help drive revenue and manage loan pipeline execution.
This is not a passive administrative role.
This role requires hustle, discipline, strong phone skills, and ownership.
If you’re competitive, comfortable on the phone, and motivated by performance-based income, this role is built for you. Execution here directly impacts what you make.
What You’ll Be Responsible For
Outbound & Sales Support
• Make 40–60 outbound calls daily (agents + borrower follow-ups)
• Book qualified appointments
• Re-engage warm leads
• Confirm next steps and move prospects forward
Loan Operations
• Collect and organize borrower documentation
• Follow up on conditions
• Keep CRM fully updated and clean
• Prevent delays by proactively identifying missing items
• Ensure smooth communication between borrower and loan team
Pipeline Control
• Monitor all active files
• Flag issues early
• Keep deals moving toward closing
• Maintain strict follow-up discipline
Who You Are
• Comfortable and confident on the phone
• Competitive and motivated by measurable goals
• Disciplined enough to make 40–60 calls per day
• Organized and detail-oriented under pressure
• Resourceful, you find solutions instead of waiting for instructions
• Coachable and hungry to improve
• Motivated by income growth, not just hourly pay
You do not:
• Avoid difficult conversations
• Wait to be told what to do
• Get flustered easily
• Miss follow-ups
Qualifications
• U.S.-based
• Comfortable working in CRM systems
• Strong written and verbal communication skills
• Reliable internet and professional remote setup
• Ability to work aligned with PST hours (8AM–4PM preferred)
Compensation
• $20–$25/hour (based on experience)
• Performance-based bonus opportunities tied directly to production and results.
• Opportunity to grow with a scaling business
• Clear metrics and accountability structure
Performance Metrics
This role will be measured on:
• Daily outbound calls
• Appointments booked
• Applications generated
• Pipeline cleanliness
• Deals funded
If you want a stable admin job, this is not it.
This is a performance role where high execution can lead to $100K+ annual income.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 35 – 40 per week
Work Location: Remote