Note: The job is a remote job and is open to candidates in USA. Right Hook Digital is a premier eCommerce growth agency based in the US and Australia, seeking a skilled Retention Strategist to enhance their email and SMS marketing efforts. The role involves strategizing, optimizing, and managing email flows and campaigns, while ensuring high performance and client satisfaction.
Responsibilities
- Strategization, setup, optimization and email flows, campaigns, and ongoing management
- Daily data analysis of campaigns and flows identifying areas of opportunity to improve performance of campaigns and maximize revenue
- Site popup and email split-tests and optimization to ensure we are getting the best return possible out of every send
- Ad Copy that would leave Eugene Schwartz high-fiving you
- Technical setup of tracking scripts and conversion event codes
- Setup, management and optimization of the email/SMS experience
- A list cleaning master
- Collaborate with internal Senior eComm Strategists and support team on cross-channel campaign co-ordination and performance reporting
- Liaise with clients and provide detailed reports and ongoing performance improvement plans for each month and quarter
- Always staying up to date with the latest changes on the platform, to the benefit of both our clients and the wider Right Hook team - we're all about ELEVATING ONE AND OTHER
Skills
- 1-2+ years of eCommerce Email experience
- 1 - 2+ years of Klaviyo experience
- Proven track record of exceptional Email campaigns and flow results managing 100,000 lists
- Strong design and copywriting ability
- Strong Excel/Google Sheets skills
- Excellent Productivity and Prioritization skills
- Elite communication skills - both written and verbal
- Team player with a strong focus on clients success
- Experience with SMS marketing using Klaviyo or Postscript
- Ability to guarantee alignment with brand voice, tone, and branding
- Experience in managing several brands email campaigns, flows, split testing
Benefits
- Access to training from some of the world’s elite digital marketers, courses and Email pros - we bring the industry names in every month to do account reviews and Q&A sessions.
- Get to work alongside some of the worlds most passionate and driven eCommerce Marketers on a daily basis.
- Have a support team to lean on assisting with communications, copy writing, video creation and graphic design.
- Strong career progression opportunity - we’re growing quickly and not looking to slow down, so we’re looking to develop leaders in-house that can move up as we grow, especially our Email Department - we want to build this department quickly over the next couple of years.
- The opportunity to work with some amazing established and up-and-coming brands across a range of verticals - fashion, health & fitness, jewelry and accessories, and beauty.
Company Overview
- Right Hook Digital is a Facebook advertising & growth marketing agency helping brands achieve high ROI. It was founded in 2017, and is headquartered in Adelaide, South Australia, AUS, with a workforce of 51-200 employees. Its website is https://righthookdigital.com/.