What You'll Be Working On ? Monitor payment schedules: You will be responsible for keeping track of all scheduled payments and ensuring they are processed on time ? Monitor transactions in the back office of our gate: You should constantly check the transactions happening in the back office of our gate, ensuring smooth operation and finding any anomalies... ? Compare performance with previous periods: You will need to analyze current performance and compare it with previous periods to track growth or identify any issues ? React and act according to the notification protocol in the event of an incident: In case of any incident, you should follow the established notification protocol and take necessary actions immediately Please, note that this is a junior position. What You Need To Succeed In This Role ? Bachelor?s degree in a relevant field or equivalent work experience ? Ability to work shifts ? Good Excel skills ? Previous experience in customer support, client services, or a related role would be a big plus ? Strong analytical and problem-solving abilities ? Previous fintech experience is an advantage ? Ability to think on your feet and provide effective solutions under pressure ? High sense of responsibility ? Good level of English and Russian What We Offer ? ?An opportunity to make something great even greater, you can be the reason why we grow, develop, and become the best fintech company on the market ? ? Career prospects - we are young, we have huge ambitions, and it is important that our employees grow with us ? ? Work with coworkers who are passionate about their business; ? ? Compensation that will fully correspond to the competence and knowledge, with yearly performance reviews ? ? The opportunity to attend conferences, courses, and professional development at the company's expense- we favor the continuous development of our employees; ? ?? Private health insurance coverage; ? ? Remore; ? ? 20 days of vacation time; Latvian bank holidays; Sick leaves; Additional birthday day off; ? ? Team building events and corporate parties; Powered by JazzHR aBF1hpNcMh