Note: The job is a remote job and is open to candidates in USA. Aston Carter provides corporate talent solutions and is seeking a Collections Specialist. The role involves managing accounts receivable, handling escalated accounts, communicating with customers, and maintaining financial records.
Responsibilities
• Manage AR Aging reports for assigned locations and subsidiaries
• Handle escalated accounts and invoices through direct communication with customers
• Prepare collection letters and request attorney involvement as needed
• Recommend accounts for third-party collection or write-off
• Communicate with the Collections Manager about past due accounts
• Monitor and resolve financial discrepancies
• Maintain notes on accounts to reflect collection efforts
• Work returned statements to collect outstanding debt and update contact information
• Ensure the security and privacy of customer information
• Perform other related duties as assigned
Skills
• Proficient in collection, customer service, and handling Aging reports
• Experience with Excel and conducting collection calls
• At least two years of experience in collection and credit work
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office Suite or related software
• Experience with ERP systems
• Ability to work independently and as part of a team in a fast-paced environment
• Basic understanding of statistics and data analysis
• Familiarity with state and federal collection laws, including the Fair Debt Collection Practices Act and the Fair Credit Reporting Act
• High school diploma or equivalent required
• Bachelor's or associate's degree preferred but not required
Benefits
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Company Overview
• Aston Carter is a staffing and recruiting company providing risk and compliance services. It was founded in 1997, and is headquartered in London, England, GBR, with a workforce of 1001-5000 employees. Its website is https://www.astoncarter.com/en.
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