Note: The job is a remote job and is open to candidates in USA. Vivo Care is dedicated to creating a future where healthcare is continuous and personal. They are seeking a Care Navigator who will build trust-based relationships with patients, utilize motivational communication, and promote positive health behavior changes through remote monitoring and wellness calls.
Responsibilities
- Manage physiological markers like blood pressure/weight/blood glucose with clinical appropriateness
- Meet team goals and standards outlined metrics
- Significantly impact longitudinal patient engagement in RPM program(s)
- Provide preventive health and disease management education and coaching
- Perform monthly wellness calls with assigned patients
- Lead collaborative wellness calls with the patients to define health goals outlined by their Care Team
- Manage patient messaging and alerts
- Direct patients to treating physician for routine questions
- Meet patient engagement program goals
- Follow appropriate escalation pathways for any urgent care needs
Skills
- Unrestricted RN/LPN/LVN license in a compact state and Massachusetts
- Ability to work EST zone between 8:00a - 5:00pm
- 1-3 years of clinical experience, patient management, or disease management
- Experience working with different provider practices and workflows
- Ability to work independently with minimal direction
- Experience with Medicare patients
- Experience performing virtual visits with patients and telephonic care management
- Interest in professional leadership growth and development opportunities with a growing organization
- Interest in operating in a new, exciting clinical program and become an integral player in the development of processes and best practices in caring for RPM patients
- Spanish speaking
- Fast learners
- Motivational Interviewing/Health Behavior Change experience
- Health Coach certification
Benefits
- Weekends, Holidays and evenings/nights off
- We’re a fast-growing startup where everyone has a voice, and every team member is encouraged to help share our organization’s future
- We are passionate about our mission to modernize and improve the future of healthcare.
- We foster a culture of inclusion, collaboration and innovation
- We foster team alignment with meetings of all shapes and sizes—a monthly all-hands meeting, weekly team meetings, happy hours etc
- We cover 100% of the employee premium for health, dental and vision
- We contribute up to $3,000 towards an HSA account for each employee
- Generous PTO, Company Holidays and Paid Sick Time.
Company Overview
With over 60 years of combined healthcare experience, including more than 25 years focused on remote care, we know the best care doesn’t stop at the clinic door. It was founded in 2025, and is headquartered in Austin, Texas, USA, with a workforce of 51-200 employees. Its website is https://vivocaresolutions.com/.
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