Note: The job is a remote job and is open to candidates in USA. Bath & Cabinet Experts is a home improvement company specializing in the transformation of residential spaces. They are seeking a Call Center Representative who will create positive customer experiences, engage with prospective clients, and set appointments for the sales team.
Responsibilities
• Responsible for engaging with prospective clients with the goal of setting appointments for the sales team
• Be a subject matter expert and be able to communicate the value of company products and services to help educate prospective clients
• Handle a high volume of inbound/outbound calls and meet performance goals of converting calls to appointments
• Follow the designated sales process for appointment setting including confirming full and accurate client information
• Ensure all activity and information is accurately logged in CRM
• Provide a high level of customer service to ensure each prospective client and potential customer has a positive experience with Bath & Cabinet Experts
Skills
• MUST HAVE PREVIOUS HOME IMPROVEMENT EXPERIENCE IN A CALL CENTER SETTING TO BE CONSIDERED
• High School diploma or equivalent required
• 1+ year of call center experience required
• Must be able to work independently in a fast-paced environment
• Excellent communication and phone skills
• Be energetic and have a positive attitude
• Must be task oriented and driven to meet and exceed goals
• Candidates must be available to work during Eastern Standard Time hours
• Weekend availability required
• Prior experience in a multi-product sales environment preferred
• Background in home improvement inside sales strongly desired
• Experience with Lead Perfection CRM a plus
Benefits
• Top-of-the-industry compensation packages
• High wages
• Comprehensive benefits
Company Overview
• Bath & Cabinet Experts is a Midwest-based home improvement company specializing in fast, high-quality transformations of residential bathrooms and kitchens. It was founded in 2019, and is headquartered in Indianapolis, Indiana, USA, with a workforce of 51-200 employees. Its website is https://www.onedaybathexperts.com/.
Apply Now
Apply Now