Note: The job is a remote job and is open to candidates in USA. Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The Behavioral Care Manager serves as the main point of communication and coordination between members, their internal care team, and external providers, providing initial evaluations and triaging members to appropriate services.
Responsibilities
- Primary point of contact for members and their care team providing initial evaluations, screening, and triage to appropriate services
- Track and monitor care needs
- Ensure care is on track and care needs are being met
- Build relationships with external providers with timely responses and involvement in care planning
- Provide accurate and timely documentation in the EHR and other communication systems
- Facilitate referrals for clinically indicated services outside the organization
- Create accurate discharge summaries and plans to ensure members and families have the services and support needed for ongoing care
- Schedule sessions with the internal care team to ensure continued progress toward care goals
- Participate in training on our proprietary curriculum and collaborative care model
Skills
- Bachelor's degree in social work or psychology-related field (unlicensed) or certified coach with experience in mental health
- Computer and live video tools literacy (e.g., Zoom, Google Meets, DoxyMe, Skype, etc.)
- Organized and excited by a dynamic environment
- Passionate about helping kids and teens achieve goals
- Ability to work full-time, approximately 40 hours per week
- Candidates must successfully pass a drug screen and background check prior to employment for this role
- Full-time resident of the United States
- Additional language skills are beneficial to this role
Benefits
- Comprehensive healthcare coverage (including medical, dental, and vision, FSA/HSA, life, and disability insurance)
- Lyra’s benefits package includes gender-affirming care
- Access to coaching and therapy services for you and your dependents
- Competitive time off with pay policies, including vacation time, sick days, and company holidays
- Paid parental bonding leave for eligible birthing and non-birthing parents
- Access to 401k and retirement benefits
- Employee well-being program with additional perks like: fertility and family building, maternity program, employer discount marketplace, pet insurance, and financial planning tools
- A new Chromebook, dedicated business support from Operations, HR, and IT professionals, and a monthly technology stipend
- We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!
Company Overview
Lyra helps companies improve access to effective mental health care for their employees. It was founded in 2015, and is headquartered in California City, California, USA, with a workforce of 1001-5000 employees. Its website is http://www.lyrahealth.com.Company H1B Sponsorship
Lyra Health has a track record of offering H1B sponsorships, with 3 in 2025, 4 in 2024, 6 in 2023, 6 in 2022, 1 in 2021, 3 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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