Note: The job is a remote job and is open to candidates in USA. Connecteam is a TLV-based startup focused on improving the work experience for deskless employees worldwide. The Account Manager will be responsible for expanding the customer base and increasing revenue through upselling and cross-selling, while collaborating with other teams to ensure customer satisfaction.
Responsibilities
- Identify and execute upselling and cross-selling opportunities with existing customers
- The Account Manager position is a quota-carrying position; you will own the full sales cycle, managing your own account pipeline and contributing to the team's pipeline
- Becoming a product expert
- Analyze customer data to identify expansion opportunities
- Be the face of the company – Connecteam is known for our outstanding customer service and approach
- Collaborate with SDR and CSM teams to ensure a seamless customer experience
- Influence the product based on customers' demands and needs
- Manage multiple tasks and projects in a fast-paced and high-pressure environment
- Initiative, independence and ownership
Skills
- One year of experience as an Account Manager/Account Executive at a SaaS company - MUST
- Energetic, positive, and motivated - MUST
- Strong customer relationship skills and the ability to interact with individuals at all levels in an organization
- Ability for self-learning and highly independent
- Strong team player with excellent communication and collaboration skills
- Ability to thrive in a high-pressure and busy work environment
- Working remotely from 9:00 AM to 6 PM Monday-Friday
Benefits
- Medical coverage.
- Insurance plan.
- Paid time off for vacation, sick days.
- 401(k)
Company Overview
Connecteam is a multi-functional and workforce management mobile solution for companies that manage on-the-go teams. It was founded in 2016, and is headquartered in New York, New York, USA, with a workforce of 201-500 employees. Its website is https://connecteam.com.
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