Note: The job is a remote job and is open to candidates in USA. AAA Mountain West Group is seeking motivated individuals to serve their Members by providing outstanding experiences. The Sales Associate will deliver exceptional customer service and promote AAA products while managing a high volume of member calls.
Responsibilities
- Provide legendary service to 100+ Member calls a day
- Proactively offer valuable AAA products and services to meet member needs while following policies and procedures
- Adhere to your assigned work schedule, including breaks and lunches
- Exceed member expectations in a structured, goal-oriented sales environment
- Receive career-development and the opportunity to promote to other positions
Skills
- CANDIDATES MUST LIVE IN UTAH
- Excellent multitasking and computer skills; proficiency in written and verbal communication
- A quiet, dedicated workspace that is free of distraction
- A willingness to learn and the ability to actively listen and engage Members to overcome objections
- You must have the ability to directly connect to ISP via ethernet (No DSL, satellite, hot spots, etc). Modem/router must be in the same room as the computer equipment. Minimum 25 MBPS download and minimum 5 MBPS upload
- Schedule flexibility - our Call Center is open 8 AM - 10 PM (M-F) & 8 AM - 8 PM (weekends); also open on holidays
- Successful completion of criminal background screen
Benefits
- 401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period
- Benefits – Medical, Dental, Vision, wellness program and more!
- Paid Holidays
- Paid Time Off – Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.
- Free AAA Classic Membership
- AAA Product Discounts
- Tuition Reimbursement Program
- Paid time off, resulting in 17 days within your first year
- 24 hours of Paid Volunteer Time annually
- Medical, Dental, Vision, Life Insurance, Tuition Reimbursement, a wellness program and more
- 401(K) saving plan with company match up to 6%
- Annual raises based on individual and company performance
Company Overview
AAA. Always here for our Members, communities, and you. Welcome to AAA Mountain West Group. It was founded in 1900, and is headquartered in Walnut Creek, CA, US, with a workforce of 5001-10000 employees. Its website is https://mwg.aaa.com/.
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