Wayfair: Virtual Design Sales Consultant

Remote, USA Full-time Posted 2025-07-05
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Description: ? Responsible for helping customers create and envision a home they would love. ? Conduct virtual design consultations to meet sales, design, and productivity targets. ? Navigate multiple software applications and tools to provide recommendations. ? Develop designs using tools for moodboards, 2D floor plans, product lists, and style inspiration. ? Track and manage customer interactions using Salesforce CRM. ? Utilize sales and interior design knowledge to guide customers through design decisions and purchases. ? Keep informed about design trends and marketplace updates. ? Prioritize customer experience while managing time effectively. ? Ask relevant probing questions to offer complete sales solutions. ? Demonstrate a positive and professional attitude with all customers and team members. ? Share innovative ideas to improve team operations. ? Work in a dynamic environment with frequent updates. Requirements: ? Experience using technology to drive business results... including virtual communication and video conferencing. ? 2 years of sales experience required with a track record of meeting and exceeding quotas. ? A degree, background or certification in interior design. ? Strong focus on delivering excellent customer service and achieving sales targets. ? Understanding of basic design principles, including spatial planning, fabric selection, interior design styles, and trends. ? Strong organization, self-motivation, communication, and relationship management skills. ? Ability to maintain a hardwired internet connection with speeds of 25+ Mbps download and 5+ Mbps upload for voice and web traffic (no WiFi). ? Proven ability to succeed in a fast-paced and evolving environment. ? Ability to contribute to the success of team members and collaborate effectively. ? Dedicated private workspace (Wayfair provides necessary computer equipment). ? Proficiency in Google and Microsoft Office applications and the ability to learn new business systems. Benefits: ? Receive a continuous stream of customers without the need for sales, marketing, or commuting. ? Wayfair offers health, vision, and dental insurance coverage starting on Day 1. ? Wayfair offers 401K with company match up to 4%. ? You?ll receive a dynamic Wayfair discount for use on items you wish to purchase for your own space. ? You will begin to accrue paid time off immediately, 7 Paid Federal Holidays, 1 Floating Holiday, Paid/Unpaid Parental Leave Options, and more. ? Full-Time Employees who have worked at Wayfair for at least six months are eligible to receive tuition reimbursement for pre-approved courses from an accredited, post-secondary institution up to a maximum of $5,250 per year. ? Enjoy a collaborative work environment and team culture. ? Participate in regular sales contests for extra earning potential

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