Description: ? The Seasonal Customer Service Representative -Remote (Bilingual: Spanish and English) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. ? This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. ? A NEW CAREER POWERED BY YOU ? Are you looking for a ?work from home? career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? ? Would you like to join a company that earns ?World?s Best Workplaces,? ?Happiest Employees,? and ?Best Companies for Career Growth? awards every year? ? Then a remote Customer Service Representative position at Concentrix is just the right place for you! ? As a remote Seasonal Customer Service Representative (Bilingual: Spanish and English), you?ll join an organically diverse team from 70+ countries where ALL members contribute and support each other?s success and well-being, proudly united as ?game-changers.? ? Together, we help the world?s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. Requirements: ? The ability to read, write and speak fluently both Spanish and English ? 1+ year of customer service experience ? Open availability ? A high school diploma or GED ? A quiet, distraction-free environment to work from in your home ? Proficiency in fast-paced multi-tasking ? Eagerness to learn new technologies ? Strong computer navigation skills and PC knowledge ? A desktop or laptop to complete PC and internet testing ? Device must be a desktop or laptop computer (No Macs, Chromebooks, iPads, tablets, mobile phones, etc.) ? Operating System: Windows 10+ ? RAM: 8GB or higher ? Processor: Intel i5/AMD Ryzen 5 or higher ? Internet Requirements: DSL, Cable, or Fiber connection (Satellite and Wireless/Hotspots are not acceptable) ? Speeds: 10 mbps download and 3 mbps upload or higher ? While working, you will be required to hardwire with an ethernet cable ? High Speed internet (no wireless/hotspots or satellite) and a smartphone ? Must reside in the United States or have a valid U.S. address for residence Benefits: ? Paid training and performance-based incentives ? Lucrative employee referral bonus opportunities ? Health and wellness programs with trained partners to help promote a healthy you ? Mentorship programs that support your rewarding career journey ? Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support ? Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
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