Job Description:
• Ensure that the product organization builds and communicates products that are informed by customer insight, executed efficiently, and understood by the market.
• Work across Product, Engineering, Marketing, and Operations to share information, gather feedback, and communicate priorities.
• Help teams stay aligned on what we're building, why it matters, and how we measure success.
• Partner with Customer Success, Sales, and Marketing to develop an end-to-end VOC program.
• Analyze customer feedback trends and distill insights into clear themes that inform product strategy and messaging.
Requirements:
• 5–7 years of experience in product management, program management, customer experience, or a similar cross-functional coordination role in a SaaS or technology organization.
• Strong organizational and communication skills — able to simplify complex information and ensure teams stay on the same page.
• Experience gathering and synthesizing customer insights and using them to inform decisions.
• Comfortable managing multiple priorities and building structure in fast-moving environments.
• Collaborative and proactive mindset — someone who connects people and drives follow-through.
• Curiosity about how teams work and passion for making processes more efficient and transparent.
Benefits:
• Health insurance
• 401(k) matching
• Flexible work hours
• Paid time off
• Remote work options
Apply Now
Apply Now