Job Description:
• Efficiently manages a portfolio of privacy-related inquiries, complaints, and concerns.
• Develops and implements action plans for privacy investigations.
• Provides written communications and reports to enterprise-wide department managers and Human Resources.
• Conducts interviews with clinical and non-clinical staff and gathers facts to develop the case file.
• Assists patients in exercising their patient privacy rights.
• Collaborates with hospital departments and builds strong working relationships.
• Assists the Privacy Office with its obligations under the Visiting Observer (V.O.) Program and ongoing regulatory audit-readiness.
• Documents case findings in a clear, logical, and meaningful fashion.
• Participates in the development of the Privacy Office's long-term and short-term goals, objectives, plans, policies and procedures.
Requirements:
• Bachelor's degree in a work-related field/discipline from an accredited college or university
• A minimum of four (4) years related work experience.
• Knowledge of electronic medical records, privacy regulations, and ability to evaluate compliance with applicable rules, regulations, processes, policies and procedures.
• Knowledge and understanding of federal and state compliance program requirements and ability to plan and implement the elements of an effective compliance program in relation to hospital and healthcare.
• Knowledge and understanding of general state and federal requirements pertaining to patient privacy and confidentiality.
• Ability to communicate effectively, demonstrating excellent verbal and written communication skills.
• Ability to maintain confidentiality of sensitive and private information in accordance with applicable laws, policies and rules.
• Ability to plan, organize, and prioritize multiple tasks and work independently to meet deadlines and exercise sound professional judgment.
• Ability to work effectively with individuals at all levels and with varying backgrounds both within and outside the organization.
• Knowledge of and ability to use a personal computer and standard business software applications for word processing, spreadsheets, databases, presentations and e-mail.
Benefits:
• Equal Opportunity Employer
• C-I-CARE framework for patient-centered interactions
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