EMCD is a leading technology company in the crypto industry, best known as the largest mining pool in Eastern Europe. We are expanding globally and building a comprehensive ecosystem of crypto services, including payment infrastructure, custody, mining solutions and enterprise-grade tools for businesses and institutions.
We are looking for a resourceful and proactive Participant Recruiter to support our user research initiatives by identifying and engaging relevant audiences for CX studies. This role is essential to help product and research teams access real voices from both B2C and B2B segments and build better experiences grounded in user needs.
Key Responsibilities
- Identify and recruit participants for customer experience research through Telegram, WhatsApp, and other messaging platforms.
- Explore and implement non-traditional recruitment methods by tapping into platforms such as Reddit, Discord, LinkedIn, and others where target audiences are active.
- Source both B2C and B2B participants for various research needs, including crypto miners, investors, traders, businesses, and service providers.
- Communicate with potential respondents via messages and calls to inform, invite, and guide them through the participation process.
- Maintain and regularly update internal participant databases, including previously involved respondents, loyal audiences, and blacklists.
- Research and propose alternative recruitment channels such as specialized agencies or panel providers to expand outreach capabilities.
Requirements
- At least 2 years of experience as a recruiter in research-focused teams within the crypto, fintech, or neobanking industries.
- Ability to set up or lead the setup of a recruitment process from scratch for a team of five or more researchers.
- Proven experience in recruiting niche B2C audiences such as miners, traders, and investors.
- Demonstrated ability to recruit B2B audiences, including businesses and infrastructure providers.
- Strong attention to detail, patience, and a structured, systems-thinking approach to work.
- Initiative-driven, proactive attitude with the confidence to propose and test new solutions.
- Familiarity with Confluence, Jira, Google Sheets, and Google Docs.
Challenges
- Building scalable recruitment workflows that support a fast-growing and distributed research team.
- Engaging highly specific or hard-to-reach audiences in a global and often pseudonymous industry.
- Navigating complex requirements from multiple researchers while keeping communication clear and participants organized.
- Testing and adapting creative outreach strategies in a rapidly evolving crypto ecosystem.
What We Offer
- We operate as a remote-first company, and you can work from anywhere in the world without location constraints.
- Working hours are fully flexible.
- We provide extended time off: 28 paid vacation days per year, plus 12 additional bonus days.
- Sick leave is fully paid and handled without unnecessary bureaucracy.
- We support professional growth by covering the cost of relevant courses, certifications, and training programs.
- You will have real impact and ownership of meaningful, high-value tasks, along with the opportunity to help shape core infrastructure in the fintech and crypto space.
Apply today and help us build the future of crypto!
Originally posted on Himalayas
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