Raleigh, NC ? Remote ? Full time As a Virtual Dispatch Agent, you'll be the central hub for our operations, ensuring smooth and efficient communication between our team and our clients. This is a remote role, offering the flexibility to work from the comfort of your own home. Description ? *Job Title: WFH Virtual Dispatch Agent FT&PT** ? *Job Type: Full-Time/Part-Time** ? *Location: Raleigh, NC** ? *Salary Range: $15 to $25 per hour** ? *Job Overview:** As a Virtual Dispatch Agent, you'll be the central hub for our operations, ensuring smooth and efficient communication between our team and our clients. This is a remote role, offering the flexibility to work from the comfort of your own home. ? *Responsibilities:** - Serve as the main point of contact for coordinating dispatch activities - Communicate effectively with team members and clients to ensure timely and accurate service delivery - Monitor incoming requests and dispatch appropriate resources in a timely manner - Maintain accurate records of dispatch activities and update databases accordingly - Provide exceptional customer service and resolve any issues or concerns promptly ? *Requirements:** - Excellent communication skills, both written and verbal - Strong organizational skills and attention to detail - Ability to multitask and prioritize effectively in a fast-paced environment - Proficiency in using technology and software systems for dispatch operations - Previous experience in a dispatch or customer service role is preferred Please note that Captrust adheres to EEO guidelines and does not inquire about criminal backgrounds during the hiring process. If you are a motivated and detail-oriented individual looking to join a dynamic team, we encourage you to apply for our WFH Virtual Dispatch Agent position. Join us in making a positive impact on our clients and our community. Apply today! Salary $15 - $25 per hour