In Office full-time medical receptionist/call center representative is needed for small fast paced Urology practice in Central Austin. Must be able to multitask, learn tasks quickly and work independently. We are looking for a superstar employee that is dependable, friendly, has outstanding customer service, is looking for longevity in a career and hard working with a good work ethic. Please review requirements, as we will only interview qualified candidates. Urology experience is preferred. Bilingual is a plus. DUTIES INCLUDE BUT ARE NOT LIMITED TO: ? Being the face of our practice. Make each and every one on of our patients feel welcome and happy. Treat everyone as you would treat a friend or family member. ? Scheduling a high volume of patient appointments, follow-ups, and procedures. ? Answering a high volume of administrative and clinical calls from patients each day. ? Triaging a high volume of administrative and clinical questions from patients and properly handling patient?s concerns to completion. ? Sending and receiving medical record requests ? Must be an independent worker and be able to efficiently time manage. ? Proficient in communication and documentation What we are looking for: ? A friendly face. ? Excellent customer service skills ? Ability to multi-task and work as a team member. ? Detail orientated. ? Great listener and communicator, whether face-to-face, on the phone or online. ? Problem solver. ? Team player. ? Critical thinking skills. ? Ability to work independently What we offer: A competitive compensation package that includes: ? Medical insurance, Vision, Dental ? Paid time off ? Paid holidays ? Performance Based Bonuses/salary increases ? 401K ? Half day on Fridays