We are looking for an additional Customer Chat Specialist to support our growing customer base. If you have a strong work ethic, a 'do whatever it takes' attitude, and can thrive in a family work environment - this is the job for you! Apply today to begin your journey with an established, reputable, family-oriented company that values its employees' opinions and contributions! Responsibilities... ? Answer inbound phone calls and respond to email inquiries ? Perform outbound calls with existing customers ? Create service tickets and schedule appointments accurately ? Review customer account information. Qualifications ? Strong English verbal and written communication skills ? Attention to detail and accuracy a must ? Excellent email handling skills ? Strong customer service focus with the ability to empathize as well as prioritize customers' needs ? Must be able to multi-task ? Solid sales acumen ? Minimum typing skills of 30 words per minute ? Determination to succeed ? Personal accountability is a necessity ? Contact Center background preferred ? Bilingual (Spanish) is a plus. Job Posted by ApplicantPro