Locations: Remote in Chicago, Dallas, Minneapolis‑Saint Paul, Oklahoma City, Austin, San Antonio, Kansas City, Omaha
Company: JustClaims
About JustClaims: JustClaims is a tech‑forward, data‑rich Public Adjusting firm helping property owners protect what’s rightfully theirs. We aren’t your grandfather’s adjusting firm. We combine licensed expertise with AI‑powered analysis and workflow tools to resolve claims faster and recover more money than insureds can alone. JustClaims operates at the intersection of AI‑driven automation and human judgment, treating services as the new software: routine intelligence work (documents, policy interpretation, estimates) is accelerated by AI, while our adjusters focus on claims strategy, client advocacy, and nuanced decision‑making that technology cannot replace.
When insurance companies underpay, delay, or deny, we step in. We believe we are the only firm in the country with both a Head of Marketing and a CTO. We are looking for a Field Claims Advocate who is tired of the “feast‑or‑famine” sales cycle and is ready to become a specialized specialist in your market.
The Role: Grit Meets Tech
As a Field Claims Advocate, you are the bridge between the insured and our back‑end team of software developers, marketers, and industry experts. You are a “Competitive Servant”: you enjoy keeping score and hitting quotas, but you frame winning as taking care of your clients better than anyone else. You’ll play a critical role in advocating for property owners, supported by JustClaims’ proprietary AI‑leveraged workflow. You’ll spend your time in neighborhoods, on roofs, and at kitchen tables—not stuck behind a desk.
What You’ll Do
• Lead and manage property damage appraisals and claims for insured clients.
• Quarterback commercial and large‑loss claims as a Public Adjuster.
• Handle and refer residential claims deemed candidates for appraisal.
• Conduct detailed claim analysis, coordinate with experts, and prepare claim documentation.
• Review insurance policies and provide actionable insights for clients.
• Negotiate settlements directly with insurance carriers to ensure fair outcomes.
• Collaborate with internal experts and leverage AI‑powered tools to streamline claims analysis and improve recovery results.
What You Bring
We are looking for a “Principled Fighter”—someone with a strong fairness streak who gets animated when they see people getting taken advantage of by big corporations.
• Experience: 2–7 years of professional experience, ideally in entry‑level insurance claims management/agency, or as an independent adjuster.
• The License: You currently hold or are able to get a Public Adjuster license in your state upon hiring. JustClaims will provide support in obtaining licensure. Potential bonus provided for acquiring within 30 days of hire.
• Familiarity with, or ability to get familiar with the insurance regulatory environment, common building construction, and building codes in X location(s)?
• The “Drive”: A mild chip on your shoulder and a desire to prove something, balanced by a team‑oriented mindset.
• Tech‑First Mindset: You aren’t afraid of AI; you’re excited to use it to outperform the “paper‑and‑pen” adjusters.
• Resilience: A history of grinding through hard, rejection‑heavy work with emotional stability.
• Coachable: You ask “How do I get better?” and see this as a 2‑3 year apprenticeship toward a Senior PA or Market Lead role.
Why Join JustClaims?
• Mission‑Driven: Join a team that fights for fairness in property insurance.
• Modern Environment: A remote, flexible work environment that values transparency and growth.
• Uncapped Upside: A competitive base salary plus commission. We want people with concrete goals of hitting $100k–$200k+ in the next few years.
• Support: You are backed by a CTO, a marketing engine, and an AI‑powered workflow that lets you focus on what you do best: closing and advocating.
• Professional Development: We invest in you and provide opportunities for upward mobility.
Hard No’s
This role is not for you if: you require a high guaranteed salary without performance‑based upside; you have an aversion to ladders, roofs, driving, or evening work; you have a “closer‑at‑all‑costs” vibe; or you are chronically disorganized.
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