We have an immediate opening for a dedicated Remote: Inbound Call Center Agent- March 10 Start Date! Whether you're in our Remote hub or working remotely, you'll be a core part of the team. This position requires a strong and diverse skillset in relevant areas to drive success. This straightforward role comes with a dependable salary of a competitive salary.   Grand Circle Corporation is hiring REMOTE?Traveler Support Counselors?to join our?March 10th 2025,?class. As a Traveler Support Counselor, you will be responsible for providing excellent customer service and support to our travelers. Why Work With Us?  Medical, Dental, Vision & Life Insurance(s)  Strong PTO package - 16 days and accruing more each year  11 Paid holidays throughout the year  401(K) with Company Match Responsibilities  Manage inbound service calls; assisting customers with making reservation changes, educating them on tour itineraries, processing payments, and responding to inquiries.  Advise, book, and update airline reservations as necessary using code-based software.  Communicate comprehensive information to travelers, including details about our products and policies.  Compete individually while maintaining a positive team spirit.  Demonstrate the ability to balance company values, key result areas (KRAs), and performance goals Qualifications  2 years of experience working in a call center environment.  Must have experience working in a remote call center environment  Ability to multi-task and navigate multiple computer systems Remote Work Requirements:  Must have hardwired internet (cannot use Wi-Fi)  Telephone Service - either through landline or VOIP This position is remote and requires candidates to be located in one of the following states:?Alabama, Alaska, Arizona, California, Colorado, Connecticut, Florida, Georgia, Maine, Massachusetts, Nevada, New Hampshire, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Utah, Virginia, Washington. Apply Job!  We Want to Hear From You! If this role sounds like a perfect fit, don't hesitate. Apply today and let's build the future together.