Patsnap is a global, Series E, unicorn SaaS platform that transforms the way organizations harness their Intellectual Property and Research & Development productivity. The HR & Learning Coordinator will support onboarding, manage the learning platform, and assist with various HR administrative tasks to enhance employee experience.
Responsibilities
- Support onboarding and offboarding processes for North American employees, including preboarding communications, system setup, and documentation
- Set up new hires in systems like BambooHR and support general HR admin tasks
- Assist with managing our LMS (Learning Management System) - Decebo, including adding users, assigning courses, and tracking completion
- Support the Learning & Development team with uploading training content and organizing learning sessions
- Help track required training (e.g., compliance courses) across teams
- Assist with preparing HR documents, coordinating with payroll, and updating policies as needed
- Support internal communications, including weekly updates and Town Hall coordination
- Keep the Toronto office running smoothly - from snacks and supplies to vendor coordination
- Organize employee events, recognition programs, and engagement initiatives
Skills
- 0–2 years of experience (internships, co-ops, or entry-level roles all count)
- Interested in HR, people operations, or learning & development
- Organized and detail-oriented — you don't let things slip through the cracks
- Comfortable juggling multiple tasks and deadlines
- Strong communication skills (written and verbal)
- Proactive and willing to jump in and figure things out
- Experience with tools like BambooHR or Docebo is a bonus, not a must
- Basic knowledge of HR or employment standards is helpful, but you'll learn on the job
Benefits
- 5 weeks paid vacation
- Comprehensive benefits package for you and your dependents from day one
- RRSP Contribution Matching
- Access to mental health support
- Maternity and paternity leave
- 2 company paid volunteering days
- Life Assurance
Company Overview
- PatSnap is a software development company that provides intellectual property and research and development services. It was founded in 2007, and is headquartered in Singapore, Central Region, SGP, with a workforce of 501-1000 employees. Its website is https://www.patsnap.com/.