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Role Description
Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.
• Provide impeccable customer service
• Process commodities that have been identified and isolated as requiring specialized processing to reduce the risk of liquidated ages and penalties through classification and the applications of proper duty preference
• Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs
• Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies)
• Maintain and keep current all shipment documentation in compliance with all record keeping requirements
• Adhere to all international importing and exporting regulations
• Work closely with other internal staff, departments, other FedEx opcos, customers and government agencies to deliver high level of service to customers
• Process agency brokerage shipments
• May handle remote filings
• Perform entry reconciliations as needed
• Ensure all government and organizational policies are followed
• Follow up on Customs matters and resolve problems
• Perform entry reviews as needed
• Perform other duties as assigned. Paid Training Provided.
Qualifications
• HS Diploma or GED required
• Minimum of 12 months of industry experience preferred
• Minimum of 6 months work experience required
• Data entry/keyboard experience required
• Working knowledge of MS Office and email applications such as Outlook using multiple screens and windows
• Excellent communication skills, verbal and written
• Organizational Skills
• Inter-personal skills
• Problem solving Skills
• Handle high volume of work
• Handle time sensitive work
• Ability to work independently with minimum supervision
• Ability to use multiple systems and reference material
• Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments
• Knowledge of customs regs, harmonized tariff schedules preferred
Requirements
• Must live within 50 miles of 2349 Aviation Drive, Indianapolis, IN 46241
Benefits
• Pay: $17/hr
• Remote: Monday through Friday 8 AM to 4:30 PM (Typically, we work on Holidays. Overtime is often available and may be required, based on the business need)
Company Description
FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions.
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