Job Description:
• Responsible for gathering and analyzing client requirements and performing system configuration to build applications using our SaaS low-code application platform builder to meet client needs.
• Lead requirements analysis by collaborating with client stakeholders, leading workshops to understand their business needs, identifying and documenting requirements, and collaborating with solution developers to translate business requirements into well-architected solutions
• Develop detailed technical solution documentation in support of client business objectives, including process flowcharts, diagrams, user guides, etc.
• Participate in and/or lead technical design sessions with solution developers
• Create, update, configure, and maintain business applications with our low code application platform
• Ensure all production changes are made in accordance with lifecycle methodology, version control, appropriate testing, and risk guidelines
• Conduct working sessions with clients to facilitate feedback; resolve technical issues during client review and testing
• Lead end user and administrator training sessions
• Facilitate User Acceptance Testing, providing guidance to end users and resolving reported issues
• Troubleshoot and debug system errors and implement solutions to resolve them
Requirements:
• Demonstrated experience leading requirements analysis activities, including documenting functional requirements and maintaining traceability to test cases
• Demonstrated experience leveraging an in-depth understanding of software capabilities to address business challenges
• Understanding of enterprise software and database structures
• Knowledge of software development and deployment methodologies (e.g., Scrum) and related tools (e.g., Confluence, JIRA, Smartsheet, PlanView, Git, Jenkins, Bamboo, TFS, etc.)
• Strong analytical mindset and ability to assess client business needs
• Ability to analyze technical options and formulate recommendations
• Excellent verbal and written communication skills, including the ability to clearly and patiently communicate technical concepts to a non-technical audience
• Ability to work independently as well as in a team environment
• Exceptional attention to detail; strong organizational and prioritization skills
• Capable of managing multiple tasks and projects simultaneously
• Self-starter with a high degree of integrity and professionalism
• Passion for learning and personal growth, specifically when it comes to technology
• Proficiency in Microsoft Word, Excel, PowerPoint, and SharePoint
Benefits:
• Competitive Wages and Career Advancement
• Health and Welfare options include (medical, dental, and vision) health savings accounts with company contributions, medical flexible spending, and dependent care.
• 401(k) with company match
• Continuing education program
• Uncapped flexible time off, accrued sick and parental leave
• Monthly virtual team activities
• Stipend to outfit your home office
• Profit Sharing Bonus
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