Fitch Ratings is a leading credit ratings agency that plays a vital role in global capital markets. They are seeking a Business Analyst to join their Toronto innovation hub, where the role involves translating business needs into actionable requirements and ensuring alignment between technology solutions and business strategies.
Responsibilities
- Engage directly with business stakeholders and end users to elicit, validate, and refine requirements
- Align technology solutions with business strategies and translating needs into clear, testable requirements
- Partner with Product Owners to ensure requirements support business value and stakeholder needs
- Maintain focus on outcomes and business impact
- Partner with Delivery Owners and technical teams on Agile processes including story creation, backlog refinement, and sprint planning
- Ensure requirements are delivery-ready, sequenced appropriately, and support continuous flow
- Surface delivery risks early; drive mitigations with clear ownership
- Provide estimation insights and identify risks related to requirements clarity and technical feasibility
- Perform data profiling to validate requirements and document data flows
- Partner with Engineering and Data teams on non-functional requirements
- Assist with smoke testing to ensure solutions meet business requirements
- Facilitate requirements sessions and maintain documentation in tools (Jira, Confluence)
- Ensure requirements artifacts are current, accessible, and actionable
- Provide clear updates on requirements status, risks, and dependencies
- Learn and apply AI-enabled tools for requirements gathering, documentation, and analysis
- Develop AI literacy to understand how AI enhances requirements management
- Experiment with AI-assisted process mapping and automated documentation
- Own requirements clarity and quality; ensure requirements enable predictable delivery
- Participate actively in retrospectives; identify opportunities to improve processes
- Build personal accountability for requirements outcomes and delivery success
- Educate squad members on business goals and software value; emphasize outcomes
- Foster collaboration between business and technical teams
- Build strong stakeholder relationships for effective requirements elicitation
Skills
- You hold a bachelor's degree in Business, Technology, or a related field (or have equivalent experience)
- You have 0–2 years of experience in business analysis, requirements management, or a related role
- You have a foundational understanding of requirements elicitation, documentation, and validation
- You bring strong analytical, problem-solving, and communication skills
- You're eager to learn modern business analysis practices, including AI-enabled tools and workflows
- Certification in Business Analysis (CBAP, CCBA) or Agile (PMI-ACP)
- Experience with requirements tools (Jira, Confluence, or similar)
- Exposure to data analysis or SQL
- Understanding of software development lifecycle
Benefits
- Hybrid Work Environment: 2 days from home 3 days in office
- A Culture of Learning & Mobility: Dedicated training, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
- Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
- Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
- Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
- Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
- Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community
Company Overview
- Fitch Ratings is a global rating agency committed to providing the world’s credit markets with independent and prospective credit. It was founded in 1913, and is headquartered in New York, New York, USA, with a workforce of 5001-10000 employees. Its website is http://www.fitchratings.com.