Join the American Express Team as a Virtual Assistant and Unlock Your Career Potential
Are you a highly organized and detail-oriented individual with excellent communication skills? Do you thrive in fast-paced environments and have a passion for delivering exceptional customer experiences? Look no further! American Express is seeking a talented Virtual Assistant to join our Global Marketing & Value Market (GMNP) Team, and we invite you to be a part of our dynamic team.
About American Express and Our Culture
At American Express, we pride ourselves on recognizing individual contributions, leadership, and impact. Our company values collaboration, integrity, and a commitment to delivering the world's best customer experience every day. We strive to create an inclusive environment where everyone feels seen, heard, and valued. As a Virtual Assistant with our team, you will have the opportunity to work with senior management, interact with various stakeholders, and contribute to the success of our organization.
About the Global Marketing & Value Market Team
The GMNP Team is responsible for driving revenue from our discount business, one of American Express' largest revenue sources. We use merchant pricing to drive adoption and scale the program, increase supplier satisfaction, and drive revenue and profit for Global Merchant Network Services (GMNS). As a Virtual Assistant with our team, you will report to the Vice President of Global Market Value, United States, and provide administrative support and assistance to the Vice President, United States, and NCG/RCCG/MA&SE.
Key Responsibilities
As a Virtual Assistant with our team, your primary responsibilities will include:
- Managing Appointments and Meetings: Organize, confirm, and manage appointments, meetings, and associated transportation. Make, receive, and manage a high volume of phone calls and emails.
- Travel Arrangements: Plan and manage complete travel arrangements for international and domestic travel, including flights, hotels, and ground transportation. Coordinate necessary passport/visa documents.
- Communication and Reporting: Prepare travel and time management reports. Use caution when handling sensitive and confidential information.
- Staff Communications: Develop and execute staff communications, including scheduling town halls, memos, and phone calls. Other duties and responsibilities upon request.
- Administrative Support: Perform general tasks, including but not limited to preparing newsletters, organizing documents, researching RFIs, filing, and preparing pre-interview materials for exams.
Eligibility and Qualifications
To be successful in this role, you will need:
- Excellent Organizational Skills: Ability to effectively manage multiple tasks while meeting deadlines.
- Prior Experience: Must be a self-starter with approval and prior experience in a similar role.
- Language Skills: Bilingual with the ability to speak Spanish (preferred).
- Independent and Resourceful: Demonstrate the ability to make good decisions and be independent and resourceful. Excellent communication skills and ability to influence all levels of the organization.
- Interpersonal Skills: Must have good interpersonal skills, attention to detail, and ability to remain calm under pressure. Demonstrated personal excellence and strong work ethic with a desire to win.
- Familiarity with American Express Systems: Familiarity with the use and application of American Express systems and procedures is preferred.
Career Growth Opportunities and Learning Benefits
At American Express, we invest in our employees' growth and development. As a Virtual Assistant with our team, you will have access to:
- Professional Development: American Express frequently invests in employee development through training programs and professional development opportunities.
- Mentorship: Opportunities to work with senior management and experienced professionals.
- Career Advancement: Potential for career advancement within the company.
Work Environment and Company Culture
We offer a dynamic and inclusive work environment that values diversity, equity, and inclusion. As a Virtual Assistant with our team, you can expect:
- Remote Work: This is a remote work opportunity, allowing you to work from the comfort of your own home.
- Flexible Working Arrangements: American Express is known for offering flexible working options, such as telecommuting and flexible scheduling when possible.
- Employee Assistance Program (EAP): EAPs can provide confidential counseling and support services to employees facing personal or work-related issues.
Compensation, Perks, and Benefits
We offer a comprehensive compensation package, including:
- Competitive Salary: A competitive salary, commensurate with experience.
- Health Care Benefits: Comprehensive health insurance plans, including medical, dental, and vision coverage for employees and their families.
- Retirement Plans: 401(k) plans with matching contributions to help employees save for retirement.
- Paid Leave: Time off, sick leave, and paid time off.
- Employee Discounts: Discounts on American Express products and services.
- Wellness Programs: Programs, resources, and activities focused on physical and mental health.
Conclusion
If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity as a Virtual Assistant with American Express. Join our dynamic team and contribute to delivering exceptional customer experiences while growing your career.
Apply Now and Take the First Step Towards a Rewarding Career with American Express!
Apply Now