At arenaflex, a leading shipping container supplier based out of Tampa, Florida, we're on a mission to revolutionize the way people buy and sell shipping containers. As a REMOTE Live Chat Customer Support Specialist, you'll play a vital role in helping us achieve this goal by providing exceptional customer support and sales expertise to our clients across the globe.
**About arenaflex**
arenaflex is a dynamic and innovative company that's passionate about providing top-notch shipping containers to customers all across the United States. With a strong focus on customer satisfaction, we're committed to delivering exceptional service and support to our clients. As a REMOTE Live Chat Customer Support Specialist, you'll be part of a team that's dedicated to making a difference in the shipping container industry.
**Job Summary**
We're seeking an experienced and self-motivated REMOTE Live Chat Customer Support Specialist to join our team. As a Live Chat specialist, you'll be responsible for answering live chats from customers and providing them with expert advice and support on our shipping containers. If you're a people person with a passion for sales and customer support, we want to hear from you!
**Key Responsibilities**
* Answer live chats from customers and provide them with expert advice and support on our shipping containers
* Respond to customer inquiries in a timely and professional manner
* Provide accurate and up-to-date information on our shipping containers, including pricing, availability, and features
* Work closely with our sales team to ensure seamless communication and support to customers
* Meet or exceed sales targets and revenue goals
* Collaborate with our customer support team to resolve customer complaints and issues
* Stay up-to-date with industry trends and developments to provide expert advice and support to customers
**Essential Qualifications**
* 1+ year of experience in customer support or sales
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and meet deadlines
* Strong problem-solving and analytical skills
* Proficiency in live chat software and CRM systems
* Ability to work independently and as part of a team
* Strong attention to detail and organizational skills
* Ability to work in a REMOTE environment with minimal supervision
**Preferred Qualifications**
* Experience in the shipping container industry or a related field
* Knowledge of CRM software and live chat platforms
* Experience with sales and customer support software
* Ability to speak multiple languages
* Experience working in a REMOTE environment
**Skills and Competencies**
* Excellent communication and interpersonal skills
* Strong problem-solving and analytical skills
* Ability to work in a fast-paced environment and meet deadlines
* Strong attention to detail and organizational skills
* Ability to work independently and as part of a team
* Strong customer service skills
* Ability to adapt to changing priorities and deadlines
* Strong technical skills, including proficiency in live chat software and CRM systems
**Career Growth Opportunities and Learning Benefits**
At arenaflex, we're committed to helping our employees grow and develop their careers. As a REMOTE Live Chat Customer Support Specialist, you'll have access to:
* Paid training and development programs
* Opportunities for career advancement and professional growth
* Collaborative and supportive work environment
* Flexible work arrangements and REMOTE work options
* Access to industry-leading software and technology
* Opportunities for professional development and certification
**Work Environment and Company Culture**
arenaflex is a dynamic and innovative company that's passionate about providing top-notch shipping containers to customers all across the United States. Our company culture is built on the values of:
* Customer satisfaction and support
* Innovation and creativity
* Collaboration and teamwork
* Professionalism and integrity
* Continuous learning and development
**Compensation, Perks, and Benefits**
As a REMOTE Live Chat Customer Support Specialist at arenaflex, you'll enjoy a competitive salary and benefits package, including:
* Base salary of $500 per month
* 5% commission on sales revenue
* Paid training and development programs
* Opportunities for career advancement and professional growth
* Flexible work arrangements and REMOTE work options
* Access to industry-leading software and technology
* Opportunities for professional development and certification
* Paid sick days, paid days off, and holidays
* Company incentives and rewards
**How to Apply**
If you're a motivated and customer-focused individual with a passion for sales and customer support, we want to hear from you! Please email your resume and cover letter to [insert email address] and we'll get back to you within 48 hours if you're selected for an interview.
Don't miss out on this exciting opportunity to join our team and make a difference in the shipping container industry! Apply now and take the first step towards a rewarding and challenging career with arenaflex!
Apply Now