Unlock a World of Opportunities with Workwarp and Google
At Workwarp, we're passionate about connecting talented individuals with innovative companies like Google. As a leader in the tech industry, Google is renowned for its groundbreaking products and services that make a real difference in people's lives. We're excited to present an exceptional opportunity to join Google's Global Client Experience team as a Product Solutions Engineer, where you'll play a vital role in shaping the future of Google's advertising ecosystem.
About the Role
As a Product Solutions Engineer, you'll be at the forefront of delivering exceptional client care to Google's sponsors and Business teams. Your expertise will help resolve complex issues across Google Ads products, identify patterns of problems, and collaborate with cross-functional teams to develop better tools and services. This is a unique chance to leverage your technical skills, product knowledge, and understanding of client needs to drive meaningful impact.
Key Responsibilities
- Provide top-notch client care, advanced troubleshooting, and resolution of complex issues and bugs from internal teams and Google advertisers.
- Develop a deep understanding of the evolving AI-powered nature of the Google Ads ecosystem and effectively communicate with internal and external clients.
- Collaborate with cross-functional partners, including Business, Engineering, and Product teams, to build automation frameworks and processes that identify and prevent product mess-ups/issues.
- Design and develop tools to facilitate the troubleshooting of client issues and inquiries, making it easier to resolve common use cases.
- Work closely with Engineering teams on infrastructure launches, updates, and migrations to ensure seamless execution.
Essential Qualifications
To succeed in this role, you'll need:
- A Bachelor's degree or equivalent experience in a relevant field.
- At least 4 years of experience in coding with a general-purpose programming language (e.g., Java, C/C++, Python), working with web technologies (e.g., HTML, CSS, JavaScript, HTTP, Networks), or performing data analysis and visualization using SQL-like query languages.
- 3 years of experience in software development, data analysis, or a related field.
Preferred Qualifications
To stand out as an ideal candidate, you'll have:
- Experience in system design/API, programming languages including data structures and algorithms, and machine learning fundamentals.
- Familiarity with Google's advertising network and e-commerce products.
- Understanding of backend system concepts (e.g., cache, memory management), mobile application operating systems, and mobile application data analysis.
- Ability to analyze and troubleshoot labeling issues on websites using developer tools (e.g., Chrome DevTools).
- Strong communication skills to interpret data and influence cross-functional partners in gTech and Engineering organizations.
Skills and Competencies
To excel in this role, you'll need:
- Strong technical skills in programming languages, data analysis, and software development.
- Excellent problem-solving skills, with the ability to analyze complex issues and develop creative solutions.
- Effective communication and collaboration skills to work with cross-functional teams.
- Ability to adapt to changing priorities and technologies.
Career Growth Opportunities and Learning Benefits
As a Product Solutions Engineer at Google, you'll have access to:
- Professional development opportunities, including training and mentorship programs.
- Collaboration with experienced professionals in a dynamic and innovative environment.
- Opportunities to work on high-impact projects that drive business growth and client satisfaction.
Work Environment and Company Culture
At Google, you'll be part of a culture that values:
- Innovation and creativity.
- Collaboration and teamwork.
- Diversity and inclusion.
- Work-life balance and flexibility.
This role is available as a full-time position, with a competitive salary of $26/hour. While the position is based in Reston, USA, remote work options may be available.
Compensation, Perks, and Benefits
Google offers a comprehensive compensation package, including:
- A competitive salary.
- Benefits, such as health insurance, retirement plans, and paid time off.
- Perks, including access to on-site services, flexible work arrangements, and professional development opportunities.
Join the Google Team
If you're a motivated and talented individual looking to make a meaningful impact, we encourage you to apply for this exciting opportunity. As a Product Solutions Engineer at Google, you'll be part of a team that's shaping the future of technology and driving business growth. Don't miss this chance to join a company that's renowned for its innovation, creativity, and commitment to excellence.
Submit Your Application
Take the first step towards a rewarding new role. Apply now and seize this opportunity to make a significant impact.
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