Are you a detail-oriented and customer-focused individual with a passion for delivering exceptional service in a fast-paced pharmacy environment? Do you have experience working in a pharmacy setting and a strong understanding of prescription medications and physician orders? If so, we invite you to join the arenaflex team as a Pharmacy Technician - Prescription Entry/Customer Service Remote-QS1 Experience Required.
For over 50 years, the arenaflex team has been dedicated to the unique pharmacy needs of individuals residing in Long-Term Care (LTC) facilities, correctional facilities, and group homes. Our team provides prescription medications, over-the-counter products, clinical consulting services, and specialty pharmacy services to more than 50,000 residents. As a Pharmacy Technician, you will play a critical role in ensuring the accuracy and efficiency of prescription entry, customer service, and billing processes.
**About arenaflex**
arenaflex is a division of KPH Healthcare Services, a billion-dollar, 100% employee-owned provider of pharmaceutical and healthcare services. Our company values stem from Kinney's long-standing commitment to trust and community-minded health solutions. We are proud to be a part of the KPH family, which includes four divisions: Kinney Drugs, ProAct Inc., HealthDirect, and Noble Health Services.
**Scope of Responsibilities**
As a Pharmacy Technician, you will work under the direct supervision of a pharmacist and follow standard procedures to accomplish assigned tasks. Your responsibilities will include:
* Providing customer service and problem resolution to assigned facilities
* Responsible for accurate data entry of patient profiles and medications
* Maintaining accurate information for patients and facilities
* Responsible for billing and crediting each facility appropriately and accurately each month
* Maintaining and keeping reasonable production as determined by supervisor
* May be required to travel to individual homes for meetings or drug exchanges
* May assist in orienting and training new employees
* Responsible for completing all mandatory and regulatory training programs
* Perform other duties as assigned
**Attendance Requirements**
* Must be available and on-time for scheduled work shifts
* Must be able to work nights and weekends as required
**Educational Requirements**
* Minimum: High School Diploma or GED
* Preferred: AS Degree or Higher in Business Administration or related field
**Experience**
* Preferred: Hospital, Long-term Care, or Retail pharmacy experience strongly preferred
* 3-6 months experience as a pharmacy technician
**Required (Vermont Employees)**
* Registered with the State of Vermont as a Pharmacy Technician
**Required (New Hampshire Employees)**
* Registered with the State of New Hampshire as a Pharmacy Technician
**Required (Ohio Employees Only)**
* Registered with the State of Ohio as a Pharmacy Technician
**Special Conditions of Employment**
* Drug test
* Initial and continuous exclusion and sanction/disciplinary monitoring
* Any and all additional eligibility requirements based on the specific position
**Job Skill Requirements**
* Strong communication skills
* Outstanding customer service skills
* Excellent organization skills
* Ability to multitask and prioritize
* Broad knowledge of medications and physician orders
* General computer and keyboarding skills
* Successful completion of a pre-employment and/or random drug screening test
**Required Training**
* HIPPA Privacy Course
* HIPPA Security Course
* Fraud, Waste, and Abuse Course
* MethGuard Course
* HIPPA Privacy CE Mastery Exam
* HIPPA Security CE Mastery Exam
* Fraud, Waste, and Abuse CE Mastery Exam
* MethGuard CE Mastery Exam
**Behavioral Traits Required**
* Cooperation: Must work harmoniously and effectively with fellow employees, supervisors, and others you are in contact with
* Initiative: Must work within supervision guidelines and assume additional responsibilities
* Flexibility: Must be willing to work variable work schedules, nights and weekends, assist others as requested and available, and be willing to perform all assigned work
* Adaptability: Must respond to new situations in a positive way, accept change, support new ideas, master new routines, and grasp explanations, apply current knowledge in new environments and experiences
* Involvement: Must enjoy the demands of the job and work with interest and enthusiasm
* Customer Service: Must provide appropriate customer service (for Kinney customers, fellow employees, and business partners), listen attentively to their needs, and respond appropriately
* Safety: Must take care of equipment and employ good safety habits
* Leadership: Must gain acceptance of ideas and accomplish goals through subordinates, peers, and teams
**Compensation**
$14.56 - $19.45 an hour
The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience, and education.
KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state, and federal regulations as it pertains to minimum wage requirements.
**Why Join arenaflex?**
* Competitive compensation and benefits package
* Opportunities for career growth and professional development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance
* Comprehensive training and support to ensure success
**How to Apply**
If you are a motivated and detail-oriented individual with a passion for delivering exceptional service in a fast-paced pharmacy environment, we invite you to apply for the Pharmacy Technician - Prescription Entry/Customer Service Remote-QS1 Experience Required position at arenaflex. Please submit your application through our website or by clicking on the link below:
Apply Now
We look forward to hearing from you and exploring how you can contribute to the success of our team!
Apply Now