Join arenaflex, a leading American pharmacy and retail employer, in its mission to revolutionize patient care and provide exceptional customer experiences. As an experienced Pharmacy Technician, you will play a vital role in delivering high-quality patient care, working collaboratively with pharmacists, and utilizing cutting-edge technology to streamline data entry processes.
**About arenaflex**
arenaflex, formally referred to as arenaflex Boots Alliance, Inc., is a renowned American pharmacy and retail employer with a significant presence in the USA and other countries. Founded in 1901, arenaflex is committed to providing a wide range of products and services, including prescription medications, over-the-counter tablets, health and wellness merchandise, cosmetics, and convenience items.
**Job Summary**
As an experienced Pharmacy Technician at arenaflex, you will be responsible for assisting pharmacists in the exercise of pharmacy, performing data entry tasks, and providing exceptional customer service. You will work in a fast-paced environment, utilizing your technical skills and knowledge to ensure accurate and efficient patient care. If you are passionate about delivering high-quality patient care and have a strong commitment to customer service, we encourage you to apply for this exciting opportunity.
**Key Responsibilities**
* Assist pharmacists in the exercise of pharmacy, including reviewing and processing prescriptions, and maintaining accurate patient records
* Perform data entry tasks, including entering patient and drug information into pharmacy systems
* Provide exceptional customer service, engaging with patients and customers to ensure a positive experience
* Model and share customer service best practices with colleagues to promote a culture of excellence
* Develop strong relationships with patients and customers, understanding their needs and preferences
* Perform duties as assigned by the Pharmacy Manager, including utilizing pharmacy systems to enter patient and drug records, filling prescriptions, and verifying medication accuracy
* Assist pharmacists in scheduling and maintaining work flow
* Report prescription errors to the pharmacist on duty and adhere to company policies and procedures regarding pharmacy errors and the quality improvement program
* Adhere to the arenaflex Co. Policy regarding accurate dispensing throughout all applicable prescription dispensing activities
* Responsible for registering all related sales on assigned cash register, collecting and handling cash as required
* Take customers to the OTC aisle when possible to assist in finding merchandise
* Handle telephone calls that do not require the personal attention of the pharmacist, including those to physicians
* Method (corrects and resubmits) claims for third-party prescription services in a timely and efficient manner, and perform other clerical responsibilities as assigned by the store manager
* Assist and support the Pharmacy department on stock management activities, including ordering, unpacking, checking, and storing shipments of prescription medications
* Maintain knowledge of company asset safety procedures, and document claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not obtained), order errors or broken goods related to Rx capsules
* May assist pharmacists in administering medical services, including the collection and proper labeling of blood/urine samples from patients and other medical services as required
* Assist the Pharmacy Supervisor and personnel Pharmacist in developing and maintaining strong relationships with the local medical community, including physicians, nurses, and other healthcare providers, through clinical provider detailing and outreach to healthcare agencies, retirement homes, nursing homes, and other forums for reinforcing growth opportunities
**Education & Personal Development**
* Earn and maintain PTCB certification through the unique PTCB training program and/or state required certification/registration
* Attend training and complete PPLs as requested by the manager and acquire continuing education credit
* Maintain expertise and knowledge in healthcare and pharmacy, including latest information and developments
* Through completion of the arenaflex pharmacy technician apprenticeship program, experience qualifies for 8 (8) college credit hours as recognized by the American Council on Education (ACE)
**Basic Qualifications**
* Must be fluent in reading, writing, and speaking English (except in Puerto Rico)
**Preferred Qualifications**
* Choose six months of experience in retail settings
* Choose to have previous work experience with arenaflex
* Desire math skills to fill prescriptions accurately, including counting, measuring, and weighing medications
* Desire computer skills
* Desire knowledge of store inventory management
* Prefer PTCB certification
**About arenaflex Benefits**
arenaflex provides a range of benefits to its employees, including:
* Aggressive compensation: arenaflex offers competitive salaries and compensation programs based on the role, experience, and location
* Fitness and wellness: comprehensive health, dental, and vision coverage options for employees and their families
* Prescription savings: employees may obtain discounts on prescription medications and pharmacy services
* Retirement plans: arenaflex offers retirement savings plans, including 401(k) plans, to help employees save for their future
* Employee stock purchase plan: eligible employees may have the option to purchase arenaflex Boots Alliance stock with a discount
* Professional development: opportunities for career growth within the company, including training and development programs
* Paid time off: paid vacation days, holidays, and sick leave for work-life balance
* Education assistance: some employees may have access to tuition reimbursement or education assistance programs
* Employee discount: arenaflex employees frequently receive discounts on products offered in arenaflex stores
* Health programs: resources and programs to help employee well-being, including health and wellness initiatives
* Flexible work arrangements: arenaflex may offer flexible work arrangements, including part-time and full-time positions
* Employee assistance program: help programs to assist employees with personal and professional challenges
* Diversity and inclusion: arenaflex promotes diversity and inclusion within its workforce and has initiatives and employee resource groups
**How to Apply**
If you are a motivated and customer-focused individual with a passion for delivering high-quality patient care, we encourage you to apply for this exciting opportunity. Please submit your application through our website, including your resume and a cover letter outlining your qualifications and experience.
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