Join the Team at blithequark: Empowering Lifelong Mobility for Seniors
blithequark is a pioneering organization dedicated to promoting sustainable, community-based transportation for seniors. We're seeking a highly organized and detail-oriented individual to join our team as a part-time Database Researcher & Customer Service Representative. This remote work opportunity offers a flexible schedule, rewarding work, and opportunities for growth.
About blithequark
At blithequark, we're passionate about empowering seniors to maintain their independence and mobility. Our national transportation network is grounded in research, policy analysis, and education. We're committed to making a positive impact in the lives of older adults and the communities they serve.
Job Summary
We're looking for a part-time (20 hours/week) Database Researcher & Customer Service Representative to support our mission. As a key member of our team, you'll perform two primary tasks:
- Research: Maintain our proprietary "Rides in Sight" database of transportation options, ensuring accuracy and up-to-date information.
- Customer Service: Answer inbound inquiries from seniors seeking information on local transportation options, providing exceptional support and guidance.
Responsibilities
As a Database Researcher & Customer Service Representative at blithequark, your responsibilities will include:
- Answering telephone calls from older adults on our Rides in Sight hotline, helping connect them with the best transportation options to meet their needs.
- Maintaining the Rides in Sight database by performing internet research and database maintenance.
- Accepting other related duties and tasks as required, demonstrating flexibility and adaptability.
Qualifications
To succeed in this role, you'll need:
- Strong verbal communication skills: Comfortable speaking over the telephone with a positive and professional telephone etiquette.
- Organizational skills: Highly organized and attentive to detail, with the ability to concentrate on one task for several hours at a time.
- Collaborative work style: Ability to work independently and as part of a remote team, demonstrating flexibility and adaptability.
- Nonprofit experience: Preferred but not required; a passion for the nonprofit sector and working with seniors is a plus!
Skills and Competencies
To excel in this role, you'll need:
- Excellent communication and interpersonal skills.
- Strong research and analytical skills.
- Proficiency in database management and maintenance.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving skills and attention to detail.
Career Growth Opportunities and Learning Benefits
At blithequark, we're committed to supporting the growth and development of our team members. This role offers:
- Opportunities for professional growth and skill development.
- Flexible work schedule and remote work arrangement.
- Collaborative and dynamic work environment.
- Meaningful work that makes a positive impact in the lives of seniors.
Work Environment and Company Culture
At blithequark, we value:
- Innovation: Encouraging creativity and innovation in our work.
- Collaboration: Fostering a collaborative and supportive work environment.
- Integrity: Demonstrating integrity and accountability in all our actions.
- Respect: Valuing diversity and promoting respect for all individuals.
Compensation, Perks, and Benefits
This part-time role offers a competitive hourly rate of $16.50 and:
- Flexible work schedule (Monday to Friday).
- Remote work arrangement (work from home).
- Opportunities for professional growth and development.
- Meaningful work that makes a positive impact in the lives of seniors.
How to Apply
If you're passionate about empowering seniors and making a positive impact in your community, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to join our team at blithequark.
Don't miss this chance to be part of a dynamic team and make a difference in the lives of seniors. Apply now and start your journey with blithequark!
Apply Now