Experienced Long Island Taste NY Market Sales Ambassador – Customer Service, Retail, and Local Food Promotion Specialist

Introduction to Cornell Cooperative Extension

Cornell Cooperative Extension is a collaboration among Cornell University, the United States Department of Agriculture, the State of New York, and the residents of New York State. As a subordinate government agency, we are dedicated to making a tangible difference in the lives of New Yorkers. Our mission is to enable people to improve their lives and communities through partnerships that put experience and research knowledge to work. We are seeking a highly motivated and experienced Long Island Taste NY Market Sales Ambassador to join our team and contribute to the success of our Taste NY Market at the Long Island Welcome Center.

Job Summary

The Long Island Taste NY Market Sales Ambassador will play a crucial role in promoting local agriculture and food products, providing exceptional customer service, and maintaining a clean and organized store environment. This is a part-time, non-exempt position, working 19 hours per week, with a competitive hourly rate of $19.21. As a Sales Ambassador, you will be the face of our organization, interacting with customers, and promoting our products and services. If you are passionate about local food, customer service, and retail, we encourage you to apply for this exciting opportunity.

Key Responsibilities

• Provide exceptional customer service, responding to customer inquiries, and resolving issues in a professional and courteous manner
• Maintain a clean and organized store environment, including workstations, guest areas, and inventory
• Operate a cash register, process transactions, and handle customer payments
• Prepare and serve quality beverages and food products, adhering to recipe and presentation standards
• Inspect the store for cleanliness, organization, and refill supplies as needed
• Discuss Long Island agriculture and local foods with customers, utilizing provided information and engaging them in the areas of local agriculture products sold in the store
• Collaborate with supervisors to learn about products being sold in the store and maintain equipment, troubleshoot if necessary, and alert management
• Assist in promoting agri-tourism on Long Island, local farms, produce, food, and products displayed to customers
• Create attention-grabbing displays, assist in helping manage and display products, and follow health safety and sanitation guidelines

Essential Qualifications

• High School Diploma or equivalent education
• Experience working in customer service and retail environments
• Ability to complete basic math in a fast-paced environment
• Ability to work with the public in a food service setting
• Attention to product rotation detail
• Knowledge of basic marketing strategies, advertising, and distribution of products
• Experience in storing (inventory), and marketing retail food products
• Experience in display, merchandising, and sales and promotion
• Ability to operate or learn to operate a cash register
• Valid NYS Driver’s License and the ability to meet travel requirements associated with this position
• Ability to work flexible hours, which may include early mornings, evenings, weekends, nights, and/or holidays
• Must be able to lift 20-50 pounds

Preferred Qualifications

• One (1) year retail experience
• Barista experience or a willingness to learn the skills
• Food service training
• Understanding of basic marketing
• Ability to handle multiple tasks
• Knowledge of the organization, operation, philosophy, and objectives of Cooperative Extension
• Knowledge of agriculture and agricultural practices or willingness to learn
• Maintains regular and consistent punctuality with or without reasonable accommodations

Career Growth Opportunities and Learning Benefits

At Cornell Cooperative Extension, we are committed to the growth and development of our employees. As a Sales Ambassador, you will have the opportunity to develop your skills and knowledge in customer service, retail, and local food promotion. You will work closely with our team to learn about our products and services, and you will have the opportunity to participate in professional development activities to enhance your skills and knowledge.

Work Environment and Company Culture

Our work environment is fast-paced and dynamic, with a focus on providing exceptional customer service and promoting local agriculture and food products. We are a team-oriented organization, and we value collaboration, communication, and mutual respect. We are committed to diversity, equity, and inclusion, and we welcome applications from individuals who share our values and are passionate about making a difference in their community.

Compensation, Perks, and Benefits

We offer a competitive hourly rate of $19.21, as well as a range of perks and benefits, including opportunities for professional development, a collaborative and dynamic work environment, and the satisfaction of working for an organization that makes a tangible difference in the lives of New Yorkers.

Conclusion

If you are a motivated and experienced customer service professional, with a passion for local food and retail, we encourage you to apply for this exciting opportunity. As a Long Island Taste NY Market Sales Ambassador, you will play a crucial role in promoting local agriculture and food products, providing exceptional customer service, and maintaining a clean and organized store environment. Don’t miss out on this opportunity to join our team and make a difference in your community. Apply now to become a part of our dynamic and dedicated team!

How to Apply

To apply for this position, please submit your application, including your resume, through our online application portal. We thank all applicants for their interest; however, only those selected for an interview will be contacted. Cornell Cooperative Extension is an equal opportunity employer, and we welcome applications from diverse candidates.

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