Introduction to American Express
At American Express, we believe that with the right backing, people and businesses can progress in incredible ways. As a global and diverse community of colleagues, we are committed to backing our customers, communities, and each other. Our company values and powerful backing promise are at the heart of everything we do, and we strive to provide the world's best customer experience every day. We are now seeking an experienced Executive Administrative Assistant to support our Senior Vice President & Deputy Chief Information Security Officer, Technology Risk & Information Security.
About the Role
This is an exciting opportunity to join our team as an Executive Administrative Assistant, providing critical day-to-day administrative support to our Senior Vice President & Deputy Chief Information Security Officer, Technology Risk & Information Security. As a key member of our team, you will be responsible for organizing and maintaining a complex calendar, managing logistics, coordinating travel arrangements, reconciling expenses, and producing accurate presentations and documents. You will also be responsible for managing confidential filing, maintaining regulatory records, and assisting with special projects and initiatives as needed.
Key Responsibilities
- Organize and maintain a complex calendar using a high level of tact and integrity, including scheduling meetings and conference calls across different time zones
- Manage the logistics of key meetings, including room booking, catering, production of meeting materials, etc.
- Coordinate travel arrangements as needed, including air, hotel, transfers, and visas
- Reconcile expenses and file expense reports
- Manage the payroll system for the team, including attendance tracking (holidays, vacation, sick days, etc.)
- Produce accurate presentations, documents, and general correspondence in a timely manner
- Provide general follow-up and reminders to effectively meet deadlines and commitments
- Organize regular team meetings and 1:1s with Direct Reports
- Maintain inventory of office supplies, including placing orders
- Manage confidential filing and keep regulatory records in good order
- Assist with special projects and initiatives as needed
- Onboard new employees as needed
Qualifications and Skills
To be successful in this role, you will need to have a strong and diverse skillset in relevant areas, including:
- 3+ years of experience in an executive assistant or office manager capacity
- Ability to organize and work on own initiative
- Ability to work independently or with minimal direction
- Experience in handling a wide range of administrative-related tasks, organizing large meetings, and arranging travel
- Ability to manage and complete multiple tasks within specified timeframes
- Ability to act diplomatically and respectfully when communicating with individuals of varying levels
- Expert-level written and verbal communication skills
- Understanding and appreciation of key customer relationships (internal and external)
- Accuracy and attention to detail
- Commitment to ongoing learning and development
- Flexible, proactive, well-organized, resourceful, and efficient
- Handling of confidential and sensitive issues in an appropriate manner
- Ability to demonstrate adaptability and flexibility
- A proactive approach with strong interpersonal skills and decision-making ability
- Strong knowledge of MS Office, including Word, Excel, PowerPoint
- Familiarity with Amex organization and Amex-specific systems (procurement, payroll, HR, etc.) is a plus
- Project management skills are a plus
Career Growth and Development
At American Express, we are committed to helping our colleagues grow and develop in their careers. We offer a range of opportunities to learn and develop new skills, including dedicated time to invest in your professional development, career development and training opportunities, and access to the latest technologies. Our goal is to help you create a career journey that is unique and meaningful to you.
Work Environment and Company Culture
Our company culture is built on a foundation of integrity, respect, and inclusivity. We believe in creating an environment where everyone feels seen, heard, and valued. Our colleagues are our greatest asset, and we are committed to supporting their holistic well-being through a range of benefits and programs. We offer a flexible working model, including hybrid, onsite, or virtual arrangements, depending on role and business need.
Compensation and Benefits
We offer a competitive salary range of $24.05 to $48.10 hourly, plus bonus and benefits. Our benefits package includes:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption, or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Conclusion
If you are a motivated and experienced administrative professional looking for a new challenge, we encourage you to apply for this exciting opportunity. As an Executive Administrative Assistant to our Senior Vice President & Deputy Chief Information Security Officer, Technology Risk & Information Security, you will play a critical role in supporting our team and helping us achieve our goals. Don't miss out on this opportunity to join our team and take your career to the next level. Apply now!
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